Rental Administrator
Salary: £28,000
Hours of work: Monday – Friday 08:00 – 17:30. Plus 1 in 5 Saturdays.
Holiday: 20 days holiday plus all bank holidays.
Loyalty Bonus: After 2 years of service (1 day additional holiday and up to an extra 5 days after 7 years).
We are looking for a Rental Administrator to support and facilitate our truck & trailer hire operations, which includes curtainsiders, box trailers, double deckers and more.
Required Skills:
* Must have a current driving license
* A good telephone manner
* Good attention to detail
* Ability to work under pressure
* The right “Can do” attitude
* Must be a team player.
* A good knowledge in IT
Key Responsibilities
* Answering phones and taking rental bookings
* Making sure all compliance and rental agreements processed and sent to customers where applicable
* Chasing and obtaining weekly rental purchase order numbers
* Entering data on our internal billing platform ahead of accounts import
* Processing de-hire damage and following customer SLA’s where applicable
* Working closely with the rental team and reporting to the rental manager
* To work in conjunction with the Operations team, to ensure short term hire vehicles are road worthy and compliant, and a “ready to rent” approach is maintained at all times
* Ensure customer Motor Insurance/Operators License all updated on a FOX on a daily basis
* Ensure that upon delivery of all rental vehicles the necessary paperwork is delivered, and returned in a timely and professional manner.
* Prepare for all financial audits in a timely manner
* Clear and concise communication regarding vehicle movements, making certain that all relevant departments are aware of vehicle deliveries/collections.
* Daily completion/audit of the yard list and other yards (minimum once a week)
* To inform/escalate any rental issues to Group Operations Manager, to find a solution and resolve
* Sending compliance documents to customers upon request – ensure documents are checked and dated correctly before submission
* Assisting & Supporting management staff with further jobs as and when required i.e. checking trailers in and out to back up the rental manager
Reports Directly To: Group Operations Manager / Managing Director
Salary: £28,000
Hours of work: Monday – Friday 08:00 – 17:30. Plus 1 in 5 Saturdays.
Holiday: 20 days holiday plus all bank holidays.
Loyalty Bonus: After 2 years of service (1 day additional holiday and up to an extra 5 days after 7 years)