IT Solutions Analyst
Location: York
Salary: Up to £50,000
Working pattern: Hybrid (typically 2 to 3 days in the office, with flexibility depending on projects)
A well established organisation based in York is looking to add an IT Solutions Analyst to its collaborative Solutions team. This is a great opportunity for someone who enjoys working at the intersection of technology and business, helping shape systems and processes during a significant period of organisational change.
The Solutions team is a close knit group with a flat structure, where analysts work closely together and take ownership across a wide range of initiatives. Rather than being handed a rigid task list, the role involves working closely with stakeholders to clarify needs, document requirements, and help translate business challenges into practical technology solutions.
The role
This position sits within a team responsible for analysing business needs, supporting system change, and helping deliver improvements across a diverse digital and technology landscape.
On a day to day basis you will:
• Work with business stakeholders to understand problems, clarify requirements and document user needs
• Translate business requirements into clear functional specifications and user stories
• Support the delivery of system and digital change initiatives
• Work closely with internal teams and external suppliers to help deliver technology solutions
• Contribute to Agile delivery processes including Scrum or Kanban ceremonies
• Support the wider technology function in ensuring solutions align with business objectives
• Occasionally collaborate with offshore teams to ensure smooth handovers and continuity
What we are looking for
Essential experience
• Around 3 to 5 years experience in an analytical role such as Business Analyst or Solutions Analyst
• Experience working on transformation or large scale change programmes
• Strong stakeholder management and communication skills
• Experience working with both internal teams and third party technology suppliers
• Understanding of system change and technology delivery environments
• Experience working within Agile frameworks such as Scrum or Kanban
• Ability to document requirements clearly and translate business needs into technical solutions
Personal attributes
• Naturally curious and comfortable asking challenging questions
• Strong communicator who can build relationships across the business
• Adaptable and comfortable working across multiple initiatives
• Confident navigating ambiguity and helping shape solutions
Working environment
This role offers a hybrid working model, typically with two to three days in the office, although there is flexibility depending on project needs. New starters are encouraged to spend more time in the office initially to build relationships and gain context.
The team has a collaborative culture where analysts work closely together, share knowledge and support each other across initiatives.
If you enjoy working in environments where you can influence change, collaborate with a wide range of stakeholders and help shape technology solutions, this could be a strong opportunity to explore.