Job Overview
Contract Manager - Food Hygiene
pladis Harlesden, Waxlow Road, Harlesden, NW10 7NY
Salary - £45, - £50, PA dependant on experience
Main Duties
1. To ensure that contracts are run safely and efficiently to the required standard. To liaise with clients and monitor site operations
2. Complete auditing and reporting showing non-conformances and remedial action taken.
3. Continuation of Service Levels and all reactive tasks closed
4. Work additional to specification is agreed with client, documented, actioned and costs recovered.
5. Clients complaints and concerns are investigated and rectified swiftly. Action is recorded
6. Achieve a positive safety culture on site
7. Hazards and risks are assessed prior to work commencing.
8. Contracts are managed in line with specification
9. Production of monthly KPI report
10. Site is managed in line with the specification and contract
11. Compliant with policy and safe working environment for all Mitie colleagues
12. Ensure there are adequate materials and equipment on site
13. Full conformance with Workplace +
14. The financial performance of the contract is maintained
15. Ensure staffing levels are maintained and resource is available to complete tasks
16. Training is planned to meet the needs of staff
17. High standards of conduct and performance
18. Work carried out matches the specification, and also customer expectations.
19. Quality company image is portrayed by site based staff
20. Staff support each other and the company
21. High standards of conduct and performance are maintained
22. Good flexible working relationships with everyone working towards the same objectives.
What we are looking for
23. Good organisational and time management skills
24. Strong customer/ client focused attitude
25. Strong interpersonal skills and the ability to build good working relationships
26. Customer relationship and dispute management skills
27. Good verbal and written communication skills
28. Approachable for team members and client
29. People Management, development and leadership skills
Ability to work individually and as part of a team
Our market-leading offering provides you with benefits that suit your lifestyle.
We have a virtual GP on hand for you and members of your household. So you can get expert advice by video or phone without having to leave your home. We offer financial wellbeing assistance through our Salary Finance scheme. For example, you could access 50% of your earned pay before payday for a small fee. Salary Finance also offers competitive loans.
When you join us, we’ll give you a link to our flexible lifestyle benefits platform, Choices. You might choose to purchase up to five extra days’ holiday each year. You might buy critical illness insurance, seek dental treatment or buy technology products at an affordable cost. There are many choices!
We give you access to high street discounts from thousands of well-known retailers, gyms and more through our MiDeals platform. And we have a cycle-to-work scheme. Life cover of up to four times your salary is available. We also offer enhanced pension contributions, a save-as-you-earn scheme, and a Mitie Matching Share Plan (you could even be awarded free shares in Mitie).
We award our employees with Mitie Stars as recognition for their hard work. There are cash prizes up for grabs each month and at the end of the year there’s a chance to scoop a top prize of £10,!
Our success is a direct result of the experience and quality of our people. Progressing your career is therefore a top priority for us. We offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you.
We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long-term condition (for example dyslexia, anxiety, autism, a mobility condition or hearing loss) and need us to make any reasonable adjustments, changes or do anything differently during the recruitment process, please let us know by emailing Shradha Singh at .