SF Recruitment are working with a fledgling manufacturing business to recruit a quality lead. The business has recently undergone a significant operational transformation & is now within strategic growth phase. The is a new role for a quality professional to lead & develop the quality function within the business, aswell as embed ISO9001 as the uniform way of working (Business already accredited) Role also has operational/administrative responsibility for health & safety (In conjunction with a 3rd party consultant)
The Quality & Health and Safety Compliance Lead plays a key role in embedding a culture of safety and quality across the business. Responsible for maintaining ISO 9001 certification and ensuring the effective operation of our Quality Management System (QMS), this is a hands-on leadership role critical to operational success and maintaining our reputation for quality and safety.
The role bridges shopfloor activity with office and leadership teams, ensuring quality and safety are truly lived across the organisation, while driving compliance, consistency, and continual improvement.
KEY RESPONSIBILITIES
1.Integrated Management System (Quality & ISO 9001)
- Maintain compliance with ISO 9001 and ensure the QMS is embedded across departments.
- Act as the primary contact for audits, coordinate management reviews, and run the internal audit programme.
- Manage the control of all quality documentation, including procedures, work instructions, quality records, and policies.
- Analyse quality performance data (scrap, rework, customer returns) and lead root cause/corrective actions.
- Work with the procurement team to evaluate and monitor the quality performance of key suppliers and raw materials.
2. Product Quality & Assurance
- Develop and implement inspection/testing processes for incoming, in-process, and final stages.
- Lead investigations into non-conformance and customer complaints ensuring effective containment and correction.
- Ensure calibration and maintenance of measuring equipment.
3. Health & Safety Management
- In partnership with our third-party H&S consultant, own and promote the site's health and safety culture, policies, and performance.
- Coordinate and review risk assessments (manual handling, COSHH, machinery, etc.).
- Lead incident/near-miss investigations and corrective actions.
- Develop and communicate clear safe-working policies and procedures.
- Organise training, toolbox talks, and H&S awareness sessions.
- Conduct site inspections and audits to monitor compliance.
4. General
- Provide regular reports on Quality & H&S KPIs to leadership.
- Champion a culture of safety and quality excellence, engaging colleagues at all levels.
- Stay current with legislation, standards, and best practices.
QUALIFICATIONS AND EXPERIENCE
- Proven experience in a quality/compliance role within manufacturing.
- Strong working knowledge of ISO 9001 and QMS management.
- Hands-on experience in health & safety management with knowledge of HASAWA 1974.
- Internal auditing experience.
- Strong analytical, problem-solving, and communication skills.
- Organised and self-motivated, able to influence across all levels