Salary: £40,000 - 45,000 per year Requirements: Strong experience across Microsoft technologies (O365, SharePoint, Active Directory) Solid understanding of Group Policy and server administration Experience with virtualisation (Hyper-V) and networking (Meraki preferred) Exposure to firewalls (Checkpoint ideal) Experience operating across 1st - 3rd line support Comfortable working in a hands-on, deskside support environment Experience supporting multi-site environments is beneficial Exposure to production, warehouse, or manufacturing environments is advantageous Strong problem-solving skills with high attention to detail Confident communicator, able to engage with stakeholders at all levels Proactive mindset with a focus on continuous improvement Responsibilities: Provide 1st - 3rd line support across users, systems, and infrastructure Maintain and monitor server environments, backups, and system performance Administer Active Directory, including Group Policy and user management Support and manage virtualised environments (Hyper-V) Maintain network infrastructure (switches, WiFi, firewalls) Troubleshoot and resolve technical issues across hardware and software Support IT projects (e.g. cloud migrations, VoIP to MS Teams) Ensure systems comply with IT policies, security, and best practices Create and maintain technical documentation Identify areas for improvement and proactively enhance systems and processes Technologies: Active Directory Cloud Hardware Hyper-V Support MS Teams Network Security SharePoint Office 365 More: We are a growing, multi-site organisation operating within a fast-moving environment, where IT plays a critical role in keeping operations running efficiently. We combine a collaborative team culture with a practical, hands-on approach, offering the opportunity to work across a wide range of technologies and systems. Our environment is varied, with exposure to office, production, and warehouse settings, supporting circa 400 users across multiple locations. last updated 16 week of 2026