Overview
We are now looking for an experienced Inspections Operations Manager to lead and support our Cosmetic Vehicle Inspection Services team! This is a fantastic opportunity for someone with motor trade and leadership experience who thrives on building client relationships, driving performance, and managing high-performing inspection teams.
Responsibilities
* Lead, mentor and develop our Cosmetic Vehicle Inspector team.
* Manage inspection quality control and ensure accuracy, providing feedback to continuously improve performance.
* Build strong partnerships with key clients, attending review meetings (in person and via Teams) to develop services and identify growth opportunities.
* Oversee daily operations for key accounts, ensuring KPIs and SLAs are met.
* Work closely with admin, finance, and business development colleagues to deliver seamless service.
* Manage invoicing, expenses approval, and operational reporting.
* Support wider inspection services, including providing cover for Mechanical Vehicle Inspections during holidays.
Qualifications
* Proven motor trade experience, ideally with cosmetic/bodyshop or repair background (MET, PDR, SMART repair knowledge beneficial).
* Demonstrable leadership and team management experience.
* Good commercial awareness with budget and P&L experience desirable.
* Strong client-facing and negotiation skills with the ability to build long-term relationships.
* Organised, structured, and results-driven approach.
* Understanding of Audatex and/or VDA qualifications would be an advantage (not essential).
Benefits
* DEKRA Automotive is a global leader in safety and quality, employing over 49,000 people across more than 60 countries.
* Work with a respected global brand in safety, quality and inspection.
* Competitive salary package (DOE).
* 25 days annual leave + bank holidays.
* Pension contribution scheme.
* Private healthcare, eye test vouchers, and employee assistance programme.
* Opportunities for career progression and professional development.
* Collaborative, supportive culture built on DEKRA's values of Safety, Integrity, Team Spirit, Customer Orientation and Entrepreneurship.
If you're an experienced manager with a background in the motor trade and a passion for quality, we'd love to hear from you. Apply today and take the next step in your career with DEKRA Automotive! No agencies please
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