As an Optical Assistant you will be a fundamental part of our Boots Opticians store team, being the first and last person that our customers interact with. You will be based in store and report to the store manager. You will work on the shop floor and spend your time building great relationships with customers by listening and understanding their needs to find the right product or service for them. From greeting customers when they arrive in store, being part of the pre‑screening activities of an eye‑test through to helping our customers find the perfect eye‑wear solution for them – no two days will be the same. Your role within the team as an Optical Assistant will give you lots of opportunities to develop your knowledge through our industry‑leading "Step Into Optics" training programme. This programme includes both workshop‑based learning and practical "on the job" experience.
Responsibilities
* Order, dispense and collect glasses and contact lenses
* Support with eye‑tests and pre‑screening activities
* Provide after‑care support through repairs and adjustments
* Complete operational and administrative tasks associated with dispensing prescriptions
* Maintain shop floor standards
Essential Skills and Experience
* Passion for customer care
* Enthusiasm for learning and personal development
Desirable Skills and Experience
* Experience in a retail or clinical environment
Benefits
* Boots Retirement Savings Plan
* Discretionary quarterly bonus
* Generous employee discounts
* Clinical and Non‑Clinical career development opportunities
* Enhanced maternity, paternity and adoption leave pay, and a gift card for anyone expecting or adopting a child
* Flexible benefits scheme
* Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme
Information about the Role
Why Boots Opticians At Boots Opticians, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all.
We have a great range of benefits in addition to the above that offer flexibility to suit you. Please note, any salary estimates given on third‑party sites are not provided or endorsed by Boots and may not be accurate.
Application Information
* If your application is successful, you'll be invited to an in‑store interview in the next 14 days.
* This is a permanent role, and we request that you only apply for the position if you can commit to the advertised hours on a permanent basis.
* We are looking for candidates who will be flexible to work a variety of shift patterns throughout the week.
* This role includes evening shifts.
* This role includes weekend shifts.
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