Retail Team Member - Tunbridge Wells
Location: Tunbridge Wells
Hours: 8 Hours Per Week
Pay rate: £12.30 Per Hour (including paid breaks)
Join Our Retail Team! Our shops at COOK play active roles in the communities they serve, thanks to the warmth, knowledge, and care of our Retail Team. We are looking for remarkable people who can host customers in the shop as they would at home.
The Role
1. Offer exceptional service, prioritizing the customer above all else.
2. Use your knowledge to help customers plan menus or advise on catering for occasions. Discuss upcoming offers, products, and promotions.
3. Maintain the shop's appearance: ensure it is clean, stocked, and organized, with freezers full.
4. Operate the till efficiently and accurately.
5. Understand shop paperwork and legal checks and their purposes.
6. Open and close the shop, including cashing up.
7. Check deliveries, assist with stock taking, and place orders as needed.
8. Wear a clean apron and name badge at all times.
Good to Have
If you’re a foodie, that’s a bonus! We will train you to know our products, their origins, and suitable dishes for various occasions.
Experience is not necessary, but previous retail or customer-facing experience is a plus.
If you meet most of these criteria but not all, don’t worry—we value potential.
Excellent Benefits include
* Paid breaks
* Paid leave for birthdays, moving house, becoming a grandparent, or a child's first day at school
* Staff profit share
* Wellbeing program
* 30% staff discount
* Access to CookieJar Smart Spending discounts and free food perks
* Team meals, events, and away days
* Being part of a B-Corp-certified business that values sustainability, people, and community
And many more.
What Cook is About
We are a proudly independent, family-owned B Corp, committed to caring deeply—about our food, our people, and doing the right thing, even when it’s not the easiest.
Our vision is to create a welcoming environment where everyone feels they belong. We have diverse roles, abilities, and personalities, and believe collaboration leads to remarkable achievements. If you want to grow with COOK, please apply.
£12.60 during the engagement period.
INDFP
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