Job Description
We are now looking for motivated and outstandingWaiting Staffto join our dynamic team at The Langley Hotel & Spa, a Luxury Collection Hotel by Marriott.
The Langley Hotel opened its doors on 1st June 2019, following an extensive six-year renovation. Working alongside the award-winning Dennis Irvine Studio, the multi-million-pound renovation has transformed the historic Grade II-listed Langley Park House from a dilapidated former private home into a majestic countryside icon, and a hotel that encompasses the modern sensibilities an0d aspirations of the modern traveller. We have collection of exclusive dining experiences, including a signature restaurant with an acclaimed chef at the helm and an intimate bar specializing in the finest cognac and cigars.
Cedar Restaurant fine dining restaurant offering fresh sourced ingredients from local suppliers
Churchill bar casual dining, light bites
Banqueting & Events selection of canapes and events catering
Job Role
You will become part of a dedicated team that welcomes and engages with our guests throughout their patronage with us ensuring a relaxed and memorable experience.
General duties will include:
* Welcome guests in a friendly and engaging manner
* Provide prompt, friendly and efficient service
* Be familiar with all food & beverage items on the menu
* Support all the team in delivering an excellent experience for guests
* Be attentive and proactive with the ability to respond quickly to needs of our guests and bar management team
* Be an excellent team player with exceptional communication skills
* Ensure that licensing laws and health and safety matters are adhered to
* Demonstrate your passion and surprise and delight our guests
* Be responsible for ensuring bills are dealt with accurately
* Ensure that you adhere to health and safety matters
The successful candidate should ideally have:
* Previous experience within a luxury 5-star environment or similar
* Excellent customer service skills
* Flair, passion and a conscientious attitude
* Ability to think outside of the box to surprise and delight our guests
* Excellent attention to detail
* Be an excellent team player with exceptional communication skills
* Understanding of licensing laws and health and safety matters
* A keen eye for detail and be willing to go above and beyond to ensure a consistent level of service
* Confidence, professionalism, and engaging personality with an aptitude to reflect the luxury brand standards of the hotel
* Clear conversational English
* 18+ years old as this role included the selling of alcohol
What we offer:
* Service charge (discretionary)
* 28 days holiday including bank holidays
* Discounted room rates at Marriott properties worldwide
* 20% discount at Marriott F&B outlets worldwide
* Employee Referral Scheme
* Pension scheme
* Learning and development programmes
* Free Meals on Duty
* On-site parking
* Complimentary dry cleaning
* Uniform
If you believe you are the right candidate for this position and would like to join us on this exciting journey, we would love to hear from you!
In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.
Please note that there is no public transport nearby the hotel so ideally candidates will need to drive their own vehicle.
No agencies please.
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