Residential Support Worker — Transitions Care West Midlands
Supporting adults with learning disabilities across the West Midlands
Hours & rota: 12-hour shifts (8am–8pm / 8pm–8am) on a 3-on/3-off rota, 40–42 hours per week.
About the role
You'll provide warm, consistent support so people can live safely and independently at home and in the community. Day-to-day you will:
* Support personal care, meals, household tasks and life skills (e.g., shopping, cooking, hygiene, budgeting).
* Promote health, dignity and choice; observe wellbeing and arrange medical help when needed.
* Enable meaningful activities, education, work and hobbies; accompany appointments, trips and holidays.
* Follow care plans, safeguard adults, and work within key legislation (Care Act, MCA, GDPR, Equality, H&S).
* Keep accurate daily notes and records; handle petty cash appropriately.
* Administer medication safely after training/competency (including MAR/PRN).
* Use our digital systems for care planning, incidents, and time & attendance (clock in/out).
* Be a proactive team member—share information, attend handovers/meetings, and uphold confidentiality.
About you
* Empathetic, reliable, great communicator and team player; calm under pressure and safety-minded.
* Basic numeracy/digital literacy; comfortable using mobile/desktop/tablet for care records.
* Willing to work days/nights, weekends and bank holidays on the rota.
* Essential: DBS (or on Update Service), unrestricted Right to Work in the UK. We cannot offer visa sponsorship (now or in future) for this role.
* Desirable: Care Certificate; NVQ Level 2/3 H≻ previous residential care experience; full driving licence.
Training, support & benefits
* Paid, comprehensive induction; all mandatory training provided and kept up-to-date; ongoing CPD.
* Supportive, professional team culture with regular supervision and staff meetings.
* Holiday: 5.6 weeks per year (pro-rata for part-time/first year).
Bring your compassion and practicality to a role where every shift makes a difference. Apply to Transitions Care West Midlands today.
We cannot sponsor visas for this post. Applicants must have an ongoing, unrestricted right to work in the UK (e.g., Indefinite Leave to Remain/settled status). We're unable to consider candidates who would require sponsorship now or in the future, including those on time-limited routes.
Job Type: Part-time
Pay: Up to £12.32 per hour
Experience:
* carer: 1 year (preferred)
Work authorisation:
* United Kingdom (required)
Work Location: In person