Job Title: Temporary Accommodation Officer Salary: £33,531 - £38,052 per annum Grade: D Contract Type: 12-month Fixed Term Contract Working Hours: 37 hours per week About the Role We have an exciting opportunity as a Temporary Accommodations Officer within our Temporary Accommodation Service and are looking for a keen candidate to join the team. The main purpose of the role is to provide advice and assistance to households whilst in temporary accommodation. Being a key contact officer in the housing management, lettings and allocations of the Council's temporary accommodation housing stock. The role will include you managing a dynamic and diverse caseload alongside a variety of households and client groups, some of whom may be vulnerable. You will be liaising with appropriate internal departments and external agencies. Supporting and directing clients to access a broad range of housing services and where appropriate making the relevant onward referrals and signpost to other services. What We are Looking For You will be personable, organised and resourceful and enjoy working in a fast-paced environment with changing priorities. You will have experience of dealing with vulnerable and complex clients. You will be a self-starter with a "can do" approach to your work and to the wider housing team objectives. You will bring with you: - Good knowledge of housing management processes. - Ability to work on own initiative and as part of a team. - Excellent communication and organisational skills and the ability to work to tight deadlines and prioritise own workload. Benefits of Working with Us At Thurrock Council, we value our employees and offer a comprehensive benefits package, including: - Generous annual leave entitlement - Local Government Pension Scheme - Flexible and hybrid working opportunities (where applicable) - Ongoing training and professional development - Employee assistance programme and wellbeing support - Staff discounts and local offers - A supportive and inclusive working environment Important Dates Closing Date (Redeployment Only): 19th March 2026 Closing Date (Internal & External): 29th March 2026 Interview Date: To Be Confirmed Additional Information For an informal discussion about the role, please contact Nicole Bugelli on 07826 953833. To view the Job Profile and Person Specification, please follow the link below: Download Job Profile (PDF Document) Proud member of the Disability Confident employer scheme Disability Confident About Disability Confident A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident .