Operations and Account Manager
Esher, Hybrid Working
£30,000 DOE
Are you an organised, proactive, and client-focused professional looking to make a significant impact? We're seeking an Operations and Account Manager to join a dynamic team based in Esher. In this role, you'll be responsible for managing client relationships, coordinating projects, and ensuring smooth delivery across various tasks. If you thrive in a fast-paced environment and enjoy juggling multiple priorities, this is the perfect opportunity for you!
What You'll Be Doing:
Manage project workloads, ensuring tasks are completed on time and in line with project requirements.
Maintain up-to-date records of all project-related data and company policy documents to ensure smooth operations.
Assist the sales team by supporting the creation of new quotes and identifying fresh business opportunities.
Serve as the primary client liaison, communicating project progress, challenges, and solutions clearly and efficiently.
Collaborate with stakeholders to fully understand and align on project priorities.
Facilitate project delivery within scope and on schedule, making sure the team meets all deadlines.
Review technical products, assist with testing, and ensure quality control standards are met.
Balance and prioritize client projects alongside internal development needs to ensure timely delivery.
Meet with clients regularly to ensure their needs are fully met and expectations exceeded.
Earn more! There's potential for salary growth, with commission for any new business you secure.
What We're Looking For:
Previous experience in project or account management - you know how to keep things organised and clients satisfied.
Excellent communication and client relationship skills - you're great at building rapport and keeping stakeholders informed.
Strong interpersonal skills, with a collaborative, team-oriented approach.
Proficient in IT tools, particularly Word and Excel, with a keen attention to detail.
Ability to work under pressure and meet tight deadlines without compromising on quality.
Why Join Us?
This is a fantastic opportunity to be part of a growing team where you can take your career to the next level. We're looking for someone who's passionate about managing projects, enjoys working in a hybrid environment, and is ready to make an impact.
Apply now and join a company that supports your career growth and rewards your success