Overview
Do you have a passion to drive the department's transformation agenda with the strategic insight to set the vision and the capability to turn that vision into reality? If you possess the expertise to both think strategically about the future of legal operations and effectively implement those strategies, this could be an excellent opportunity for you. You'll enhance the efficiency and effectiveness of AXA UK's Legal team by leading both the formulation and execution of our operational, technological, and commercial strategies. You'll lead strategic planning, financial management, technology selection, planning and implementation, and vendor management. Collaborating with our General Counsel, you'll co-create and execute Legal's strategic vision, focusing on business and technical practices on how legal services are delivered to AXA UK. Your dual ability to think strategically and translate that thinking into actionable initiatives will be key to your success in this role. At AXA we work smart, empowering our people to balance their time between home and the office in a way that works best for them, their team and our customers. You'll work at least two days a week (40%) away from home, moving to three days a week (60%) in the future. Away from home means either attendance at one of our office locations, visiting clients or attending industry events. We're also happy to consider flexible working arrangements, which you can discuss with Talent Acquisition.
Responsibilities
* Developing and leading the department's strategic vision, translating it into actionable plans and initiatives.
* Driving transformative operational, technological, and process improvements to enhance legal services.
* Overseeing governance, risk management, compliance, and performance measurement frameworks.
* Spearheading digital transformation efforts, leveraging automation and AI to increase efficiency.
* Managing operational and financial performance, including budgeting and vendor relationships.
* Fostering strong stakeholder relationships internally and externally to support strategic objectives.
* Championing talent development, change management, and a high-performance team culture.
* Ensuring that governance, compliance, and risk practices support strategic and operational integrity.
Qualifications
* Bachelor's degree or equivalent qualification in Business Administration, Law, or a related field.
* Proven experience in strategic leadership in legal operations, project management, or a related role, ideally within complex, regulated environments.
* Demonstrated ability to lead transformational programs, influence senior stakeholders, and foster cross-functional collaboration.
* Strong understanding of financial management, performance measurement, and value-driven decision-making.
* Expertise in digital transformation, leveraging technology, automation, and AI solutions.
* Strong organisational and change/project management skills and attention to detail.
* Excellent communication, stakeholder engagement, and influencing skills at senior levels.
* Presence and gravitas.
* Experience in talent development, change management, and implementing innovative operational models.
* As a precondition of employment for this role, you must be eligible and authorised to work in the United Kingdom.
Benefits and Equal Opportunity
AXA UK Support Functions power AXA's three customer-facing business units, providing the infrastructure, support and expertise to ensure our customers can always count on us. We are committed to fair and inclusive hiring and actively encourage applications from individuals of all backgrounds. We are dedicated to promoting diversity and inclusion. As an Equal Opportunities Employer, we treat employees and potential hires with respect and without discrimination based on any Protected Characteristics. AXA UK are recognised as a Disability Confident Leader and participate in the Disability Confident Offer of Interview scheme.
As part of your application, you’ll be asked if you would like to opt in. A responsible Talent Acquisition contact is listed in every job advert to connect you with our Accessibility Concierge if you require support. Screening and conduct: as a regulated financial services company, all successful candidates will be subject to pre-employment checks, in line with PRA Insurance Conduct Standards and FCA Conduct Rules. The required checks will depend on location and role. We will provide information to prepare for whichever interview format is used.
Interview and Background Checks
We’ll give you information to prepare for your interview. If you have trouble connecting to your online interview, contact the person who arranged it or the Talent Acquisition contact. Wherever possible, feedback will be provided by phone; otherwise by email. All roles involve pre-employment screening for applicable regulatory reasons. All candidates are screened including identity, address, qualifications, employment history, and criminal records as applicable.
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