Lovehoney Group is the world’s leading sexual wellbeing company, with the mission to elevate pleasure through innovative technologies, a data-driven approach, and foster creative and fresh perspectives on intimacy. We offer exciting brands with innovative, high-quality sex toys, lingerie, and accessories in a streamlined online shopping experience.At Lovehoney, we employ over 800 passionate and progressive individuals across 9 global offices, each person contributing a unique blend of talents to our diverse workforce. We are proud to be a company that thrives by doing things differently, challenging expectations and stereotypes while making a positive impact on our customers’ lives.Join us at Lovehoney, where pleasure combines with creativity, data, and innovation!We are currently looking for a Warehousing Specialist who will be integral to driving high-level performance across Lovehoney Group. Your focus will be on leading administrative operations for our Shenzhen 3PL while supporting wider warehouse activity across global sites. In this role, you will combine your appreciation for accuracy and process with your capacity for coordination across teams and locations. You will develop skills crucial to advancing in a competitive, fast-paced retail sector, all within a company that prizes dedication and results.
What you will do
1. Shenzhen 3PL – Primary Responsibilities
2. Lead all day-to-day administration for our Shenzhen 3PL, including booking inbound shipments, monitoring EDI connections, resolving queries, and acting as the primary point of contact for the site.
3. Ensure accurate stock reconciliation between Shenzhen 3PL systems and internal systems, including NetSuite.
4. Coordinate with internal teams regarding Master Data updates, Quality Control topics and operational requirements related to the 3PL.
5. Assist with reconciling and closing Purchase Orders and Transfers related to Shenzhen operations.
6. Complete general 3PL-related administrative tasks as required, including customs documentation support, reporting, and investigations.
7. Australia (Brisbane Warehouse) - Operational & Administrative Support
8. Support Brisbane warehouse operations by ensuring administrative tasks (stock checks, documentation, reporting, PO/transfer closure) are accurate, complete, and delivered on time.
9. Assist with staffing allocation across Marketplace, Returns, Repack, VAS, QC rework and other operational areas as needed.
10. Maintain and update AU warehouse staff records, including holidays, absences and AWOL, escalating where necessary to HR.
11. Support AU Peak Event preparation, including staffing and stock transfer coordination.
What you should bring
12. Proven reliability with strong timekeeping and dependability.
13. Working knowledge of Excel, NetSuite and Microsoft Office Suite.
14. 2+ years’ experience leading or supervising others, with the ability to motivate and support a diverse team.
15. 2+ years’ experience in a retail or warehouse environment, ideally involving stock-based activities.
16. Excellent literacy, numeracy and communication skills.
17. High attention to detail, with an organised and methodical approach to tasks.
18. Ability to thrive in a fast-paced, dynamic environment and manage multiple priorities simultaneously.
What we can offer you
19. A competitive salary that values your skills and expertise, because we know you deserve it.
20. Secure your financial future with a comprehensive pension scheme, so you can enjoy peace of mind knowing you are taken care of.
21. Keep your mind and body in top shape with a health cash plan and gym discounts, with £15 a month towards the gym of your choice.
22. Treat yourself and your loved ones with our generous staff discounts and be rewarded for your hard work with our fantastic annual bonus scheme.
23. Work with a company that cares about your well-being and success and join our supportive and dynamic team.
24. Stay secure at work and at home with a complimentary 1Password Family account. All Lovehoney Group employees can invite up to five family members to join, offering your household a safe and simple way to manage passwords and sensitive information safely and easily.
Our interview process
25. CV review
26. Interview with one of our Talent Acquisition Team Members
27. Hiring Manager Interview
28. Leadership Interview
Lovehoney Group is an equal opportunities employer. We promise that every qualified person will be evaluated according to skills regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation.If you require accommodations during the interview process due to a disability, please inform your Talent Acquisition Specialist so that we can ensure a smooth and inclusive experience for all candidates.At Lovehoney Group, we embrace innovative technologies to enhance our recruitment process. We leverage artificial intelligence during screening interviews for CV reviews and note-taking. We prioritize transparency and respect your preferences, so you'll have the option to opt out of recording and AI-driven note-taking while still receiving full and fair consideration for the role.We currently have a hybrid work model supporting a blend of in-office and remote work (3 days per week in-office).If we sparked your interest and you are open to embarking on your professional path with us, please visit our Lovehoney careers page to apply: Our privacy policy is available here: We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.