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Service advisor

Cannock
Brindley Garages
Service advisor
Posted: 25 July
Offer description

Benefits 22 Days Holiday, plus Bank Holidays
Company Pension
Life Insurance
Employee Car Scheme (after six months of employment)
Membership to our Brindley Discount Club with savings of up to £1,000 per year on everyday expenses

Closing Date 16/10/2025


Job Introduction

The Brindley Group is currently looking to recruit a full time, permanent Service Advisor to be based at our busy site on Watling Street, Cannock. We require a highly customer focused individual, to deliver exceptional service and advice to all our customers. Previous experience is advantageous but not essential for this role as full training can be given for the right candidate.


About the Role

* Booking customer vehicles in for maintenance and/or repairs, and liaising with the workshop team to schedule the workload
* Meeting customers on arrival and providing them with a seamless service, from drop off to vehicle handover
* Updating customers with progress on their vehicle, as well as authorising additional work and making follow-up calls
* Liaising with the Workshop to ensure customers vehicles are ready on time


About You

* You will have the passion to deliver an excellent customer experience and the ability to quickly establish and build rapport with our customers
* A well-presented individual with a desire, attitude and character to succeed
* You will have excellent organisational skills and punctuality
* You will have great administrative skills with knowledge of dealer management systems


Why Brindley?

Founded in 1931, Brindley Group stands as one of the largest privately and family-owned motor retailer groups in the Midlands. We employee locally over 300 and we are still growing. The Brindley Group currently represents 9 of the world's most prestige vehicle brands; in 13 dealerships across the West Midlands, we provide a fantastic working environment and we are committed to 'Developing Talent' and 'Building Careers'.

Be Part of the Team Apply for the Role Below Title * - Please Select - First Name * Last Name * Phone Number * Phone Type * Home Phone Work Phone Mobile Email * Upload CV * Covering letter (Optional) Email me a copy of this application

Get in Touch

Whatever your question or feedback we are here to help.
So please feel free to contact us.

W Brindley (Garages) Ltd
Reg Company No. 333492

W Brindley Garages (Cannock) Limited
Reg Company No. 01084302

W Brindley (Garages) Limited, W Brindley Garages (Cannock) Limited Central Car Clearance LLP is authorised and regulated by the Financial Conduct Authority for consumer credit activity and the Firm Reference Numbers are 689220, 688878 and 688893 respectively. Permitted activities include acting as a credit broker not a lender. We can introduce you to a limited number of finance providers. We do not charge a fee for our Consumer Credit services. We do not act as a financial adviser, or fiduciary. We act in our own interest, whichever lender we introduce you to, we will typically receive commission from them based on either a fixed fee or a fixed percentage of the amount you borrow. Any and all commission amounts will be fully disclosed to you as part of your sales journey. You will be required to give your fully informed consent to our receipt of this commission. By doing this, you acknowledge that you understand our role as a credit broker, and that we will receive a financial incentive if you take out a loan from a lender that we introduce you to.All finance applications are subject to status, terms and conditions apply, UK residents only, 18s or over, Guarantees may be required.


Insurance Disclosure

W Brindley (Garages) Limited, W Brindley Garages (Cannock) Limited Central Car Clearance LLP is an appointed representative of ITC Compliance Limited which is authorised and regulated by the Financial Conduct Authority (their registration number is 313486) and which is permitted to advise on and arrange general insurance contracts as an intermediary.

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