A great opportunity for an experienced Hard Services Facilities Manager to take ownership of technical operations within a large, high‑quality commercial office building in central Birmingham. This 320,000 sq ft multi‑let asset welcomes up to 3,000 people daily and offers extensive amenities including a gym, restaurant, wellbeing facilities and on‑site parking. The building is directly owned by a major real estate investor, with a strong focus on compliance, engineering standards and service excellence. Key responsibilities include: Overseeing all hard services delivery across a large multi‑let commercial building Managing M&E contractors and ensuring high performance across PPM and reactive works Leading statutory compliance including HVAC, BMS, electrical systems, fire safety and water hygiene Acting as the on‑site technical lead and escalation point for engineering issues Ensuring all plant, equipment and life‑safety systems are maintained to required standards Monitoring and reporting on PPM completion, asset performance and compliance status Using CAFM systems to manage tasks, track compliance and maintain accurate records Supporting lifecycle planning and contributing to technical elements of the service charge Working closely with the Building Manager to maintain a safe, efficient and well‑run environment What We’re Looking For Experience in a Hard Services Manager, Technical FM or Engineering Manager role within commercial property Strong understanding of M&E systems and statutory compliance requirements Proven experience managing contractors and overseeing technical service delivery IOSH Managing Safely (ESSENTIAL) NEBOSH, HNC/HND or other technical qualifications (preferred) Confident using CAFM systems for PPM, reactive tasks and compliance tracking Ability to work independently and take ownership of technical operations Strong communication skills and confidence engaging with occupiers and stakeholders Why This Role Competitive salary and excellent benefits Free gym access Free on‑site parking