Forty Hall Front of House Assistant SC4 (Thursday-Sunday)
The advertised salary is for full time work; the salary will be calculated on a pro-rata basis.
Join Our Team – Front of House Assistant at Forty Hall
We are seeking a friendly, reliable, and proactive Front of House Assistant to be the welcoming face of Forty Hall. This is an exciting opportunity to work in one of Enfield’s most treasured historic venues, where no two days are the same.
As Front of House Assistant, you’ll play a vital role in ensuring every visitor enjoys a smooth, safe, and engaging experience. You’ll support the day-to-day operation of the Hall, help deliver exceptional customer service, and contribute to the success of our events, hires, and commercial activity.
Key responsibilities include:
1. Acting as the first point of contact for visitors in person, by phone or email, offering a warm and inclusive welcome and providing clear, accurate information.
2. Supporting the reception area, events, hires, and gift shop (both in-person and online).
3. Leading guided tours of the Hall, focusing on its heritage and venue hire opportunities.
4. Monitoring the site, supporting maintenance tasks, and liaising with contractors as required.
5. Supervising casual staff and volunteers during your shifts.
6. Collaborating with the wider Forty Hall team to enhance the visitor experience, grow our audiences, and support commercial use of the venue.
This role is ideal for someone with a strong track record of delivering exceptional standard of visitor and customer experience within a heritage or cultural venue. You must have experience in Heritage, Arts or Cultural Venues. Unfortunately, without this experience we cannot consider you for this position.
7. Role: Forty Hall Front of House Assistant
8. Hours: 29 per week, Thursday – Sunday (Includes regular weekend, evening and Bank Holiday work)
9. Overtime: No additional payment, however Time Off in Lieu (TOIL) can be arranged
If you are passionate about heritage, enjoy working with people, and thrive in a varied and dynamic environment, we’d love to hear from you.
Apply today and help make Forty Hall a welcoming, inspiring space for all.