Job overview
We are recruiting for a Maternity Support Workers who share our vision to be trusted to provide consistently outstanding care and exemplary service to our patients.
You will provide direct delivery of clinical care to all patients and babies accessing maternity services.
Based within specialist and integrated teams such as theatres, foetal medicine and community hubs.
Please note that this role is predominantly based in the Antenatal clinic and is a clinical post.
At the heart of everything we do are our core values: Include, Respect, and Improve. We encourage you to embrace these values throughout the recruitment process and in your role with us.
Main duties of the job
You will ensure effective communication with colleagues, patients, and their families.
You will work to promote individualised care, specific to the needs of the patient and their family, acting as her advocate within the multidisciplinary team in the absence of the midwife.
Whilst working under the supervision of the designated midwife and part of a multidisciplinary team, undertakes the direct care and appropriate interventions to maximise a positive client experience and promote the physical and mental health and wellbeing of the patient and baby.
You will participate in the collection and recording of written and electronic data, in line with Trust guidelines and policies.
You will work in partnership with clients and professionals both internally and external to the Trust to provide an effective network of care for the clients in their care.
You will act as an advocate for the department, in promoting respectful and flexible team working across areas.
Working for our organisation
At East and North Hertfordshire NHS Trust, we are proud of the range of general & specialist services we provide & our 6,000 or so dedicated staff ensure our patients get the best care. Our ability to be flexible & innovative in the way in which we work and deliver our services to our catchment has never been more important than it is now.
We run the following hospitals:
* The Lister Hospital, Stevenage
* New Queen Elizabeth II (New QEII), Welwyn Garden City
* Hertford County, Hertford
* Mount Vernon Cancer Centre (MVCC), Northwood
We have ambitious plans to become an outstanding, patient-led Trust where dedicated staff provide high-quality, compassionate care to our patients. We continue to undergo significant transformation; our staff & patients are at the heart of delivering this ambitious agenda.
We are committed to a positive work life balance for our employees. Employees are entitled to seek to work flexible working patterns & we are committed to listen and consider all requests. Such requests, of course, have to be made & considered formally, & will need to be balanced against service needs, but our starting point will always be to find ways to support making them happen.
Detailed job description and main responsibilities
Please see the attached Job Description and Person Specification information pack for further detailed information regarding this role.
Person specification
Qualifications/Training
Essential criteria
* Basic Education
* GCSE Grades A-C or equivalent in English and Maths
* NVQ level 2 or Equivalent
Desirable criteria
* Care Certificate
Previous Experience
Essential criteria
* Previous experience in a health care setting
* Previous experience of working in a team
Desirable criteria
* Previous experience in midwifery setting
Skills
Essential criteria
* Ability to communicate in a variety of settings with service users and their families, with varying levels of understanding.
* Self-motivated
* Flexibility and team participation
* Basic IT skills
Knowledge
Essential criteria
* Understanding of quality and change in the clinical setting
Desirable criteria
* Understanding the requirements of the role
* Understanding NHS issues
Other Requirements
Essential criteria
* Understanding of, and commitment to, equality, diversity and inclusion
* Role model our Trust values every day