Company Benefits: The opportunity to work with an award-winning team who are at the pinnacle of their industry Incredibly friendly team working environment Training and Development opportunities Easily Accessible offices. Great progression opportunities! The Company Youll Work for: MTrec Commercial are proudly supporting our market leading client, who, due to significant expansion are seeking to employ a motivated and attentive Customer Service Advisor who is fluent in German. The company are ideally situated just south of Newcastle City Centre, and have excellent links to public transport; however, you do not have to live local as this role is remote/Hybrid however, you must live within a reasonable distance to travel to the office. The company also provides industry leading training and progression as well as the chance to work as part of a close-knit friendly team of customer service professionals. The Role Youll Be Doing: Taking inbound customer service calls. Handling a range of administration tasks. Delivering a great customer experience for German based customers both via email and on the telephone First contact resolution of customers and clients queries, requests, orders and complaints Provide support to the team. The role will be working Monday to Friday 8am 4pm The Person : Fluent or Professional level German is essential Previous experience customer service experience. Positive and motivated attitude to work Desire to succeed and develop Customer focused and attentive ADZN1_UKTJ