Mercedes-Benz Retail (Parts) Advisor Apprentice
Mercedes-Benz is a globally recognised company with some of the most valuable brands in the automotive industry. Completing an apprenticeship with us is just the beginning of your career. Our graduates have pursued careers such as:
* Maintenance, System and Diagnostic Technicians
* Service Team Leader
* Service Manager
* After Sales Manager
The role of a Retail (Parts) Advisor Apprentice involves:
* Building and maintaining relationships with internal and external customers, both in person and over the phone
* Developing relationships with other departments
* Preparing orders and meeting deadlines
* Stock control and management
* Processing warranty claims and payments
* Identifying parts
* Business development and planning
* Marketing and visual merchandising
* Forecasting and budgeting
* Managing logistics, including organising and arranging deliveries
* Learning the key principles, practices, and skills underpinning the role
* Achieving a Level 3 Retail Team Leader qualification to further develop your skills in more complex situations
* Training is delivered at the state-of-the-art Mercedes-Benz Apprentice Academy in Milton Keynes, via a block release programme
Working hours are Monday to Friday, 9:00 am to 5:00 pm.
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