Installation & after sales co-ordinator

Installation & After Sales Co-ordinator

My Client based in Leeds, LS7 is seeking an individual with the skills and ability to work as part of their busy installation and aftersales team. Scheduling jobs into the works diary, liaising with customers and managing aftersales and installation issues.

Joining part of a growing business based in Leeds my Client is seeking an additional person to take responsibility for the scheduling of jobs and management of aftersales and remedial work. The role involves maintaining high levels of communication with customers whilst ensuring their projects are completed on time and any issues are resolved.

Candidates for this role will ideally have excellent organisational skills and experience in a customer facing role with the confidence to understand customers' requirements and make decisions on their own. Knowledge of the constructions industry and a good understanding of the local geographical area would be an advantage though full training is available to the right candidate.

Key responsibilities

* Scheduling jobs into works diary.
* Communicating with customers and manufacturers / suppliers
* Understanding and managing customers requirements.
* Scheduling and monitoring remedial work.
* Completing sign off documentation and certificates.

Qualifications, skills and attributes