To receive, assist and direct patients in accessing the appropriate service or healthcare professional, in a courteous, efficient, and effective way. Provide general assistance to the Practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone. Act as a Care Navigator, signposting patients to appropriate NHS services or appropriate Health Professional to meet their needs. In addition, the post holder will also support the multi-disciplinary team, providing administrative support as required, in line with the needs of the organisation. We pride ourselves in our friendly practice, and if you feel you could be part of our team please do get in touch.