Job Title: Operations Manager
Salary: £45,000 per annum
Hours: Monday Friday, 8:00am4:15pm (flexible working available)
Contract: Permanent
Location: Durham
A high-performing industrial services site is seeking an Operations Manager to lead production performance, quality responsiveness, and continuous improvement initiatives across a fast-paced, high-volume, repeat-process manufacturing environment. This role suits an experienced, results-driven manager who enjoys autonomy, thrives in operational leadership, and delivers improvements through people, process, and problem-solving.
Responsibilities
* Ensure rapid response to customer needs, managing service issues and leading root-cause analysis investigations to prevent recurrence.
* Drive continuous improvement initiatives, including Kaizen activity and quality circles.
* Oversee output and volume performance, ensuring targets are met and operational KPIs are achieved.
* Plan resources, monitor production effectiveness, and ensure operations run efficiently and safely.
* Manage administrative elements such as training, H&S compliance, sickness processes and general team performance.
1. Develop, propose and agree functional budgets with General Manager, monitoring, managing and control...