As our Administration Assistant, you will provide a full range of administrative duties and business support to ensure the resilience, efficiency, and effectiveness of the Service Delivery Support Teams.
1. Undertake duties supporting the service goals and objectives, in accordance with DSFRS policies and procedures, and participate in a team-based environment.
2. Provide administrative support to the Service Delivery departments of Protection, Response, and Training, including updates to communication channels such as MS Teams.
3. Handle internal and external enquiries appropriately, escalating or referring to the relevant department as required.
4. Support Service Delivery Managers by collating performance data, maintaining spreadsheets, databases, and systems, and distributing reports in a timely manner.
5. Assist in departmental meetings, including scheduling, resource booking, preparing papers, and providing technical support.
6. Perform administrative tasks such as data input and formatting for Word documents, PowerPoint presentations, and other MS Office applications.
7. Support operational functions of Service Delivery teams, including managing stock levels and processing orders and invoices for items like stationery, PPE, and scrap cars.
8. Manage financial administration processes, including procurement card reconciliation.
9. Assist in monitoring and completing team-specific administrative reports, including inventories and annual returns.
10. Liaise with internal and external stakeholders effectively.
11. Report property defects and support training for new and temporary staff.
12. Carry out duties at the main workplace and other locations as required.
13. Ensure eligibility to work in the UK and hold a valid driving licence, as the role involves escorting visitors and staff across Exeter Airport airfield.
14. Demonstrate ability to work independently and as part of a team, with a customer-oriented approach, flexibility, confidentiality, and strong time management skills.
15. Possess knowledge of office systems and procedures.
Devon and Somerset Fire and Rescue Service is seeking a Service Delivery Support Assistant for our Training Academy at Exeter Airport. This is a full-time, 37-hour per week, 12-month fixed-term contract with a salary of £26,824 - £28,598 per annum. We are the largest non-metropolitan Fire and Rescue Service in England, committed to preventing, protecting, and responding to emergencies across Devon and Somerset. Our mission is to end preventable fire and rescue emergencies and create a safer community for all.
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