Import Coordinator - Air Freight (Heathrow)
Our client, a leading air freight warehouse at Heathrow, is seeking an Import Coordinator to manage air import shipments and deliver excellent customer service.
Key Duties
Coordinate air import shipments from origin to destination
Communicate with clients, airlines, and overseas agents
Handle customer enquiries and provide shipment updates
Update tracking systems accurately
Prepare import documentation and support customs clearance
Liaise with the import gateway team on daily shipment activity
Assist with resolving delays or discrepancies
What You Need
Air freight experience (essential)
Strong organisation and time‑management skills
Confident communicator
Shift Pattern
4 on / 4 off - 2 days, 2 nights (07:00-19:00)
Security Screening
5‑year referencing + clean DBS required