Meet the Team:
Global Demo Engineering is the world-class leader in delivering innovative, demonstration-centric experiences of Cisco solutions to customers, providing a full-suite, integrated sales-enablement portfolio. By demonstrating to customers how Cisco products can make them more productive, sales teams and partners can enlarge sales opportunities and shorten the sales cycle. From scripted, repeatable demos to fully customizable labs with complete administrative access, the Cisco dCloud platform provides content and access to field and channel partners on any network (internal & external), any device, and in any location. The dCloud Platform is a force that not only improves people’s experiences but also drives business.
Your Impact:
The Engineering Architect will oversee the entire software development lifecycle, including planning, design, development, testing, deployment, and maintenance of software solutions that support demo automation and related platforms. In this role, you will collaborate closely with the product owner and content developers as key stakeholders to understand their needs and ensure the software solutions effectively address them. You will take full ownership of the development process, ensuring compliance with dCloud’s best practices and standards. Additionally, you will manage the development support process, which includes reporting, handling escalations, and facilitating communication. As the first point of contact for escalations, you will promptly notify and coordinate with the appropriate engineers to resolve issues efficiently.
Primary Function
Software Engineer Architect
The candidate must be skilled and demonstrate proficiency in software development focused on architecture design. Deliverables will include development, delivery, and education for the team and organization within this area. Delivery and demonstration opportunities will be both internal and some customer-facing to help drive Cisco sales.
Project Management 10%
Identify and prioritize all project-related tasks. Ability to organize, strategize, and communicate project goals, objectives, and tasks at all levels of the organization. The Engineering Architect will be responsible for effectively reporting status on all projects.
Engineering 50%
Design, develop, document, and maintain a large variety of content, mainly but not limited to demo automation. This will require meeting with content developers, extracting requirements, and helping to create designs conducive to content objectives. Engineers will be responsible for creating and maintaining a library that can be utilized by internal and other developers. Engineers will draft, test, and troubleshoot their work and automation solutions. Provide schematics as required of design concepts aiding in the build and troubleshooting of customer demonstrations.
Platform Design 20%
Properly document and plan all projects prior to entering the build phase. The candidate must be well-versed in the use of standard design templates and tools (Git, Visio, PowerPoint, MS Project). The candidate will be required to justify all designs in front of a working peer group.
Minimum Qualifications:
1. Bachelor’s degree in computer science, engineering, or a related discipline
2. 7+ years’ experience in a software engineering role or environment
3. Proficiency in Go and Python; Java, Kotlin and/or JavaScript are a strong plus
4. Experience working with Kubernetes, Containers, and Helm
5. Experience developing and deploying scalable solutions in both on-premise and public cloud environments
Preferred Qualifications:
6. Experience building Infrastructure as Code (IaC) using Terraform or equivalent tools
7. Hands-on experience with version control (Git) and CI/CD pipelines (GitHub Actions, ArgoCD) to automate builds, tests, and deployments across enterprise environments
8. Hands-on experience with AWS; GCP and/or Azure is a strong plus
9. Excellent communication and presentation skills with the ability to present to both business and technical audiences with brevity and clarity
10. Experience with vSphere or other virtual computing solutions (Nutanix, etc.) as well as virtual storage.