Overview
Job Description
About the role: As the Store Manager of one of our flagship stores you will be responsible for the leadership of your store, providing an exemplary customer experience to every patient and customer. You will work with a diverse team of varying clinical expertise and knowledge, supporting the delivery of our products and services.
Responsibilities
* Empower your team to nurture customer relationships to deliver sales through service.
* Inspire your team daily to deliver exceptional results.
* Create a thriving store environment.
* Work with your team to assist customers and identify products and services that meet their needs, offering solutions such as frame styling, clinical pre-testing, dispensing and more, tailored to individual needs and preferences.
* Use your commercial knowledge of the local community to develop external relationships to shape store strategy for patient care and profitability.
* Report to the Regional Manager and collaborate with the regional team and Support Office to influence and drive change to optimise business performance.
* Develop clinical knowledge through our training programme and hands-on store experience.
What you’ll need to have
* Experience leading a large team within a retail setting.
It would be great if you also have
* Experience working within a clinical or Optical environment.
* Experience leading a team within a customer-facing setting.
Our benefits
* Boots Retirement Savings Plan
* Discretionary annual bonus
* Generous employee discounts
* Clinical and Non-Clinical Career development opportunities
* Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child
* Flexible benefits scheme
* Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme
We have a great range of benefits in addition to the above that offer flexibility to suit you. Exclusions may apply; eligible roles only. Salary estimates on third-party sites are not provided or endorsed by Boots and may not be accurate.
Why Boots Opticians
Boots Opticians fosters a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are an equal opportunity employer, embracing diversity and providing a positive and inclusive environment for all.
What’s next
Thank you for visiting our careers page. If you choose to apply, your application will be reviewed by our team and we will contact you as soon as we can. If successful, we will arrange an interview with the hiring manager. We are open to part-time or job-share options where applicable, and we provide reasonable adjustments to help you be at your best during the application and interview process.
Closing date
02-Mar-2026
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