Job Description
Our client are a rapidly growing, niche tour operator and are looking for a detail-driven, highly organised travel industry professional to join their diverse and vibrant office team. This is an excellent opportunity for someone seeking a long-term career within the travel sector and where you can really make a difference from day one!
As a Tour Operations Executive, your primary responsibility will be to help maintain the highest quality standards across our client's tours. You'll review, check, and approve complex, bespoke travel itineraries for tours and travel across the UK, Europe, and worldwide.
You'll also act as a key point of contact for their global network of suppliers, building and maintaining strong working relationships to ensure smooth delivery and exceptional customer experiences.
If you have previous experience gained within the travel industry, exceptional attention to detail and a high standard of verbal and written English, we'd love to hear from you!
In return, our client can offer a competitive starting salary DOE, rising with length of service, plus performance related bonus and benefits. Hours of work are Mon - Thurs 9am to 5.30pm and Friday 9am - 4pm.
If this role is of interest to you, please apply online.
Role of Tour Operations Executive:
* Approving and quality-checking highly accurate bespoke travel itineraries
* Reviewing and editing final tour confirmation packs
* Ensuring all customer journey quality SLAs are met
* Ensuring compliance with industry and safety regulations
* Liaising with suppliers worldwide
* Supporting operational customer excellence as part of a wider team
* Identifying and contributing to solution-focused quality improvements
* General administrative duties as required
Skills required for the role:
* Previous experience gained within the travel industry
* Excellent written and spoken English
* High levels of accuracy and attention to detail
* Strong organisational and communication skills
* High levels of numeracy and literacy
* Good IT skills
* Ability to work under pressure and meet deadlines
* Proactive, responsible, and team-oriented attitude
* Additional modern language(s) would be an advantage
If you’re interested in learning more about this Tour Operations Executive opportunity, please press the apply online button now!
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