Health Care Support Worker - Dorothea / Oncology Unit
22.5 hours per week
Fixed Term - 2 years until January 2028
Closing Date: 6th February 2026
Interview Date: TBC
*This post may close early due to high numbers of applications so you are advised to apply promptly.*
All correspondence for this vacancy will be sent by email; please check your account regularly including your Junk and SPAM areas.
A great and friendly place to work, so bring your passion, commitment and expertise and enjoy the opportunities to make a difference every day.
Main duties of the job
Assist in the care of a group of patients each shift under the supervision of a Registered Nurse.
Assist in the delivery of clinical care and associated activities, in line with appropriate standards and guidelines.
To promote and safeguard the well-being of patients, their families and colleagues.
Document care given in patient's care-plan and ensure this is countersigned by a Registered Nurse.
To use accurate, clear and concise documentation written or electronically.
Use personal effectiveness and knowledge to contribute to the development and delivery of a high-quality, cost-effective service.
Within the remit of your role and under supervision contribute to the planning and completion of holistic assessments.
Have an understanding of care planning and participate in nursing interventions, as delegated by a registered Nurse / Practitioner.
Liaise and work with all members of the multi-disciplinary team.
Anticipate the needs of the patients to ensure comfort, safety and dignity at all times.
Participate in the daily handover and meetings.
Supervise, support and help Registered Nurses in the development and orientation of other Health Care Assistants.
Have responsibility for the tidiness and promoting cleanliness of all patient areas, including equipment rooms and storerooms.
Ensure beds and equipment are properly cleaned between patients use.
About us
Here at George Eliot our vision to'excel at patient care' takes centre stage. An ever evolving clinically-led acute service provider we are on a journey to continually provide high quality, safe and responsive services delivered by inspiring, friendly and compassionate staff who share our corporate values which underpin everything we do. Our values are not just words on a piece of paper, they bond us together, reflect our ambition and shape who we are:
Effective Open Communication
excellence and safety in everything we do
Challenge but support
Expect respect and dignity
Local health that inspires confidence
Benefits: On-site nursery, 27 days minimum annual leave plus bank holidays, cycle to work scheme, flexible working, in house training and development, buying and selling of annual leave, subsidised restaurant, tranquillity garden and generous subsidised on-site parking.
Job responsibilities
Clinical
With appropriate training the Clinical Support Worker will gain skills, knowledge and competence to undertake / perform the following:
To undertake, record, document and report the following, as appropriate to the clinical area.
Check temperature, pulse, blood pressure, respiratory rate and oxygen saturations.
Completion of NEWS documentation and escalated and report results to appropriate Registered Nurse / Practitioner.
Blood sugar recordings obtained by capillary sampling.
Completing & totalling 24-hour fluid balance charts and assisting in continence management.
Removal of urinal catheters
Venepuncture
ECG
Blood collection
Remove wound dressings under the supervision of the registered practitioner and reapply a basic dressing using aseptic/ANTT (note: - excluding cavity wounds, diabetic wounds, or grade 3 pressure ulcers).
Care of a patient with a nasogastric tube or PEG tube in situ (must not aspirate the tube or commence any enteral feeding regime).
Act as an companion to transfer to other wards, departments and hospitals following discussion/mutual agreement between the post holder and registered practitioner in charge of the ward.
Prepare and maintain environments for clinical procedures to be carried out.
Support patients before, during and after clinical procedures, treatments, and investigations.
Support patients before, during and after clinical procedures, treatments, and investigations.
Communication Skills
Foster good working relationships and effectively communicate with members of the multidisciplinary team, users of the service and other healthcare professionals.
Give clear, concise reports on patients progress and concerns to the multidisciplinary team.
Communicate information to distressed and/or bereaved people in a sensitive manner.
Manage situations where people are distressed or angry in an effective, safe manner.
Have excellent telephone communication skills, taking calls from patients, careers and members of the multi-disciplinary team managing their concerns effectively and sensitively.
Work in accordance with NHS Trust policies to ensure that confidentiality is always maintained.
Education, Training and Information
To participate in the appraisal process.
To keep up to date with Statutory and Mandatory Training
Attend study / training sessions to ensure knowledge, skills and competence are updated and maintained.
Analytical and Judgemental Skills:
Able to prioritise own workload.
Be able to recognise when patients are deteriorating, unwell and report to appropriate Registered Practitioner.
Person Specification
Experience & Knowledge
* 18 months experience in acute care / hospital setting
* Experience of working in more than one area/discipline within the clinical environment/setting
* Understanding of basic physiology, e.g., normal vital signs, fluid balance nutritional requirements etc.
* Ability to work effectively as a team player under appropriate supervision, and as part of a multi-disciplinary team.
* Knowledge and experience of providing person centred care.
Qualification and Professional Training
* Care Certificate
* NVQ/Diploma Level 3 Clinical Healthcare/Health & Social Care/Level 3 Healthcare related qualification.
* Evidence of CPD
Skills & Abilities
* IT Skills - can use computer, email, word.
* Able to perform a range of clinical skills / competencies.
* Knowledge and understanding of Trusts EXCEL values and Compact Agreement
* Good written and verbal communication skills
Personal Qualities
* An insight into how to evaluate own strengths and development needs.
* Able to work on own initiative.
* Committed to delivering high standards of patient care.
* Demonstrates a professional and positive attitude.
* Able to be flexible and adaptable within the team.
* Friendly, open, and empathetic
* Reliable
* Enthusiastic, Self-motivated, and responsive to change.
* Evidence of time management skills and ability to prioritise
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
£24,937 to £26,598 a year per annum pro rata
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