Omegro Business Unit: VBU - Verilocation Transport Job summary: We’re looking for a proactive IT Support Engineer to join our Core Platform team, supporting end-users and maintaining key business systems while gaining hands-on experience with modern cloud and infrastructure technologies. You’ll work across hardware, software, and networking, assist with ISO compliance, and have opportunities to collaborate with developers, platform engineers, and DBAs to expand your skills into Azure, automation, and more. Job Description: What You’ll Do Support laptops, mobiles, and other hardware Handle onboarding/offboarding of staff Provide 1st/2nd line support for Office 365 and other applications Manage users, groups, and licenses in Microsoft Entra ID Assist with networking tasks (cabling, IP troubleshooting, switch checks) Help maintain server racks and in-house infrastructure Keep documentation up-to-date and assist with ISO 27001 compliance Take part in out-of-hours support (shift-based) with shift allowance. What We’re Looking For IT support experience (1st/2nd line) in a Microsoft-focused environment Strong Office 365 skills and familiarity with Microsoft Entra ID Basic networking knowledge (IP, DNS, switches) Good organisational and documentation skills Eagerness to learn and collaborate across technical teams What do we offer? Competitive salary Private medical insurance Life assurance cover Employer pension contribution Group income protection Flexible benefits to suit your lifestyle 25 days annual leave with options to purchase annual leave Worker type: Regular Number of Openings Available: 1