Goodman Masson are proud to be supporting a leading housing association in their search for a Head of Repairs to lead their in-house repairs team across the Midlands.
This is a high-impact operational leadership role, overseeing responsive repairs, damp and mould programmes, and a large field-based workforce. You will be the driving force behind service quality, compliance and a culture of continuous improvement.
What's on offer
* Senior leadership autonomy with real scope to shape the service
* A strong organisational platform with continued investment in the DLO
* Blended working arrangements
* Competitive salary and benefits package
What they're looking for
* Proven leadership of repairs, maintenance or operations, ideally within housing
* Track record of driving KPI performance and top-quartile customer satisfaction
* Strong working knowledge of H&S legislation, CDM and compliance requirements
* Confident stakeholder manager, comfortable operating and reporting at Board level
* Financially astute with budget management experience at scale
If you are a delivery-focused operational leader who thrives in complex environments, this is a role worth a conversation.
Please apply directly or reach out via DM to discuss in confidence. We also offer a £300 referral fee for any successful introduction — do pass this on to anyone in your network who may be suitable.