Job Overview
Were looking for Legal Assistants to join our Probate team at Co‑op Legal Services. In this role you will support Case Handlers with administrative tasks that help keep cases moving smoothly. You dont need any legal experience for this role, and the position offers opportunities to grow and develop within an ethical legal business.
Key Responsibilities
* Support case handlers by carrying out high volumes of administrative work with confidential paperwork, including sorting post, filing, printing, drafting letters to third parties, and franking outgoing mail.
* Answer email queries via a shared inbox.
* Work with a case‑management system and Microsoft Excel.
* Manage and maintain a task list to ensure tasks are completed on time.
* Complete a variety of ad‑hoc requests to meet the needs of the team.
* Communicate professionally and sensitively with customers, colleagues, and third parties in writing.
* Show a proactive mindset and persistence to achieve desired outcomes.
* Demonstrate strong organisational skills and attention to detail.
* Build meaningful relationships with colleagues and work well as part of a team in an office environment.
* Prioritise tasks and adapt to changing demands.
Essential Skills & Qualifications
* Professional communication skills.
* Proactive mindset with persistence.
* Great organisational skills and strong attention to detail.
* Ability to build relationships and work well in a team.
* Prioritisation skills and adaptability.
* Experience with Microsoft Excel and case‑management systems preferred but not required.
Career Opportunities
Youll find career opportunities here whether or not you have legal qualifications. We offer a variety of routes into legal practice, a clear career progression framework, and early‑career options that provide a cost‑effective alternative to university.
Practice Areas
You will join our wills & trusts department, which is set up differently from traditional private‑practice law firms. Our specialist Probate, Family Law, Estate Planning and Medical Negligence teams offer exposure to a range of legal practice areas.
Benefits
* £25,430 plus excellent benefits including a £30,000 annual bonus.
* Fixed shift patterns Monday‑Friday, 37.5 h per week, no weekend or evening work.
* Office based in Stratford‑Upon‑Avon (CV37 9BX) with free parking on site.
* Salary‑sacrifice pension with up to 10 % employer contributions.
* Incentive scheme up to 10 % after probation, depending on performance.
* 28 days holiday plus bank holidays (rising to 32 days with seniority).
* 30 % discount on Co‑op products and 10 % off other brands.
* Early access to a portion of pay (Stream scheme).
* Virtual healthcare: GP appointments, mental‑health support, nutrition and fitness advice.
* 24/7 colleague support service.
* Coaching, training, study leave and other support to develop skills and progress career.
* Cycle‑to‑work scheme.
Workplace Culture
We welcome applications from everyone and are committed to creating a workplace where colleagues can feel like they belong, supported by inclusive policies. We value diversity and an inclusive culture that reflects the communities we serve.
J-18808-Ljbffr