Job Description
Step into a role where no two days look the same. We’re looking for a polished, proactive, and highly organised Front of House Receptionist / Building Manager to take ownership of the daily running of a multi tenanted commercial building in the heart of London.
This is a position that blends first class front of house service with hands on building management. You’ll be the face of the building, the go to contact for tenants, and the driving force behind smooth operations, safety, and service excellence.
What you’ll be doing
Front of House & Tenant Experience
* Deliver a warm, professional welcome to tenants and visitors
* Manage reception operations, visitor access, and a secure, polished front of house environment
* Build strong relationships with tenants and support them with day to day queries
Building Operations
* Oversee the daily running of a multi tenanted office building
* Conduct daily building inspections, ensuring cleanliness, safety, and presentation standards are met
* Work closely with the Regional Facilities Manager to maintain high operational performance
Contractor & Maintenance Coordination
* Manage contractor attendance, ensuring permits, RAMS, and compliance are in place
* Track maintenance issues through the helpdesk/CAFM system and ensure timely resolution
* Sign off completed works and monitor contractor performance
Security & Compliance
* Oversee access control systems and issue access cards
* Monitor CCTV functionality and report concerns
* Act as Fire Coordinator during evacuations and support fire alarm testing
* Maintain health & safety documentation and report hazards or incidents
Administration & Reporting
* Keep accurate records of building activity, maintenance, and contractor visits
* Support reporting requirements for the Regional Facilities Manager
Hours: 45 hrs per week, shifts from 8am-6pm, Mon-Fri
Salary: £35,000
Qualifications
What you’ll bring
* Experience in reception, facilities, or building management within a commercial environment
* Confidence working in a multi tenanted setting
* Knowledge of contractor coordination, maintenance processes, and security systems
* Strong understanding of health & safety and fire procedures
* Excellent communication, customer service, and organisational skills
* A proactive, reliable, and detail driven approach
If you’re someone who thrives on responsibility, enjoys being the central point of contact, and takes pride in delivering a seamless building experience, this role offers the perfect blend of people interaction and operational ownership.
Additional Information
What's in it for you?
* Excellent holiday allowance
* Pension contributions,
* Life insurance
* Enhanced annual leave
* Recommend a Friend Bonus Scheme
* Thank you voucher scheme.
* 24-hour personal helpline for employees, providing counselling & information services.
* Access to Choices, our discounts and benefits platform which offers you fabulous savings for thousands of high street retailers, hotels, cinemas and many more.
* Our Training Academy provides excellent training and development opportunities for our people.