Every day, more than 500,000 frontline workers rely on Totalmobile software to deliver vital services across health, housing, infrastructure and beyond. From nurses supporting patients in the community to engineers keeping cities moving, our technology removes complexity behind the scenes so people can focus on what really matters. At the heart of this is Connect, our job order management platform. Connect brings together planning, scheduling and delivery in one fully integrated solution. With real-time dashboards, mobile working and performance insights, it gives organisations the operational oversight they need to deliver high-quality services first time, every time. The role As a Product Owner at Totalmobile, you are the voice of the customer within the development team. Sitting at the intersection of user needs, business goals and technical delivery, you turn vision into clear, valuable and prioritised work. Working closely with Product Managers, fellow Product Owners and a dedicated development team, you will own and shape the backlog, define what “done” really means, and keep the team focused on delivering the highest-value outcomes. You will collaborate closely with users and stakeholders, translating insight into well-crafted user stories with clear acceptance criteria, and guiding work through sprint planning, delivery, review and continuous improvement. What success looks like You will quickly build strong working relationships with the development team and fellow Product Owners, while rapidly getting up to speed on the product, roadmap and existing backlog. Within your first few weeks, you will begin taking ownership of backlog refinement and delivering tangible outputs, contributing real value early on. By the three-month mark, you will be confidently driving Product Owner processes, independently writing and refining high-quality user stories, and leading backlog and refinement sessions. You will be firmly established as the voice of the customer within the Scrum team, demonstrating clear ownership and decision-making capability, even as you continue to deepen your product knowledge. The experience you bring You have at least two years’ experience working as a Product Owner. This role is aligned primarily with our Connect product. Experience with job order or field service management would be ideal. We will also consider strong adjacent experience in ERP, CRM or MIS solutions. Exposure to integrated product ecosystems, including multiple products, APIs and third-party integrations, is required. You bring technical credibility to the role, ideally through a degree in Computer Science and experience working in development or support before transitioning into product ownership. Experience working with mobile applications on iOS and Android is particularly valuable, as is any background in scalable platforms, technical development or user-centred design. Agile or Scrum certification is welcome, but practical experience and credibility matter most. At Totalmobile, we want all of our employees to feel valued, appreciated, and free to be who they are at work. We are committed to an inclusive workforce that fully represents many different cultures, backgrounds and viewpoints. We are dedicated to supporting inclusion and diversity at Totalmobile. We actively celebrate colleagues’ different abilities, sexual orientation, ethnicity, faith, and gender. Everyone is welcome and supported in their development at all stages in their journey with us.