The Role: We are delighted to be recruiting on behalf of a well-established automotive business based in the Southampton area, who are seeking to add a Service Advisor to their experienced and friendly aftersales team. This is a rare Monday to Friday only opportunity – offering a great work-life balance and the chance to develop a long-term career within a supportive and professional dealership environment. While motor trade experience is preferred, our client is also open to applicants from non-automotive backgrounds, provided you bring strong customer service skills, the ability to multitask, and a proactive approach. Responsibilities & Requirements of a Service Advisor: Booking vehicles in for service, MOT, and repair appointments Liaising with customers both face-to-face and over the phone Coordinating with workshop and parts departments to ensure a smooth customer journey Providing updates and advice to customers regarding their vehicle's progress Processing invoices, raising job cards, and handling payments Assisting with parts-related tasks as required, including checking stock and processing orders What we are looking for: Experience in a Service Advisor or similar customer-facing role is desirable Strong customer service background essential – motor trade experience is a bonus, not a must Comfortable working in a fast-paced, team-oriented environment Excellent communication and organisational skills A full UK driving licence is essential Package: Basic Salary: £27,000 Bonus Potential: £4,500 per annum Total Earnings: £31,500 OTE Hours: Monday to Friday, 8:00am to 6:00pm – no weekend work Additional Benefits: On-the-job training and development, Clear opportunity for career progression, Supportive team and working environment. Don’t worry if your CV is out of date, please get in touch and we can work with you to do the rest To apply for the role as a Service Advisor and find out more details, please forward your CV to Drew Pilcher