Job overview
We are seeking a Matron to lead our Remote Patient Monitoring pathway within @Home on a 12-month fixed-term (maternity cover). You will provide strong clinical leadership, professional oversight, and day-to-day staff management, working flexibly across the service to meet operational needs. This role involves close collaboration with key stakeholders, developing and implementing new speciality pathways, and driving innovation to ensure safe, high-quality remote care. You’ll support and guide the team, champion best practice, and contribute directly to clinical delivery to enhance patient outcomes.
The post holder will be responsible for the assessment, delivery and evaluation of care provided to patients, ensuring that all referrals are assessment and patients are allocated to an appropriate member of the multidisciplinary team.
The post holder will provide advanced nursing expertise to the support the multidisciplinary team in managing the caseload and promote excellence in clinical care. They will promote best practice in the safe delivery of care in patients’ homes, ensuring the patient experience is of the highest quality and inspires confidence.
The post holder will provide strong leadership and supervise junior members of the team and ensure all team members and patients are treated with compassion, dignity and respect.
Closing date: 19th January 2026 midnight
Interview date: week starting 26th January
Main duties of the job
1. To be responsible for the day to day clinical and operational management of the @home multidisciplinary service and its commissioned daily contacts. This service is open from 8am to 11pm, 7 days a week, 365 days of the year.
2. To be responsible for the assessment, delivery and evaluation of care provided to acutely unwell patients, ensuring all referrals are assessed and patients allocated to the appropriate multidisciplinary member of the team.
3. To provide advanced nursing expertise to @home clinicians and AHPs in order to manage the daily caseload and support the team to promote excellence in clinical care.
4. To oversee the quality of care from all agencies, co-ordinating acute, community, primary and social care during the time with the GSTT@home service.
5. To provide strong clinical leadership to supervise junior members of the team.
6. To ensure that all patients are treated with compassion, dignity and respect.
7. To promote best practice in the safe delivery of clinical care in patients’ homes and the highest standards in the prevention and control of infection.
8. To ensure that the patient experience is of the highest quality inspiring patient and public confidence.
Working for our organisation
GSTT NHS Foundation Trust comprises five of the UK’s best known hospitals – Guy’s, St Thomas’, Evelina London Children’s Hospital, Royal Brompton and Harefield – as well as community services in Lambeth and Southwark, all with a long history of high quality care, clinical excellence, research and innovation. We of the the UK’s busiest foundation trusts. We provide specialist care for patients including heart and lung, cancer and renal services as well as a full range of local hospital and community services for Lambeth and Southwark. We are one of the largest NHS Trusts in the country and one of the biggest employers locally. We aim to reflect the diversity of the communities we serve and continue to develop new and existing partnerships with local people, patients, neighbouring NHS organisations, local authorities, charitable bodies and GPs.
Directorate: The Integrated Local Services directorate provides a range of community and inpatient health services for adults within the communities of Lambeth and Southwark, with some services also provided in Lewisham. Our hospital-based inpatient and outpatient services provide care for adults from across the region.
Detailed job description and main responsibilities
Duties and Responsibilities
Performance management:
9. - To manage the delivery of all clinical aspects of the agreed outcomes for their area of responsibility by:
10. - Ensuring effective action is taken when performance is at risk of falling below expected levels and standards are not maintained.
11. - Ensuring that the Trust’s Nursing priorities are implemented locally.
Risk & clinical governance:
12. Ensure patients are cared tor through the highest level of clinical competence and best practice.
13. Manage and respond to complaints and adverse incidents.
14. Undertake root cause analysis and develop action plans, ensuring that this leads to change in practice.
15. Establish and maintain effective communication with patients, relatives and staff to contribute to the active resolution of potentially complex situations, conflicts and issues.
16. Lead on the implementation of patient safety strategies.
17. Share best practice and drive improvements in patient care.
18. In conjunction with the Service manager/Clinical lead be responsible for monitoring and maintaining excellent clinical standards.
Professional leadership and staff management:
19. Be a practitioner and manager who is accessible to patients, carers/families and community, district nursing, acute, primary care and social service teams.
20. Proactively identify patients in community and acute settings who may be suitable for admission to the service and arrange transfer as appropriate.
21. Provide professional and clinical leadership to an assigned nursing and multidisciplinary team
22. Take forward and develop the specialist contribution nursing can make to the service.
23. Develop interdisciplinary care in leadership and management.
24. Ensure that nursing, and other staff comply with Trust-wide policies and procedures.
25. Represent the service and Trust at local and National forums promoting achievements in patient care.
Departmental & staff organisation:
Work in collaboration with colleagues across the GSTT@home department on a daily basis. Respond to decisions ensuring an appropriate skill mix in relation to activity and acuity. Manage and report any risk issues to the Service Manager/Clinical Lead.
The Matron will:
26. Review skill mix and deployment of staff within the area of responsibility, working closely with other Matrons within the Department.
27. Ensure Nursing and MDT rostering meets service demands, is cost effective and adheres to Trust guidelines.
28. Develop and maintain close working relationships with the GSTT@home GPs.
29. Review and agree any bank and agency requirements and usage with the service Manager/Clinical Lead.
30. Participate in recruitment processes and ensure they are actioned in a timely manner.
31. Performance manage staff with direct responsibility
32. Manage staff absence and report trends in sickness absence to the Service Manager/Clinical Lead.
33. Oversee the process of continuous performance review within the area of responsibility.
34. Empower and enable staff to perform their roles effectively.
Strategy and service improvement:
35. Contribute to the strategic development and business strategy of GSTT @home and identify new business opportunities to improve the service.
36. Participate in audit, service improvement projects or development programmes providing both professional and clinical advice as necessary.
37. Work in close partnership with related services and initiatives to ensure all local, corporate and national initiatives and targets are met.
38. Where appropriate with the Service Manager/Clinical Lead support the department and Community Directorate (i) to represent the Trust within the NHS and community, and with partner organisations, (ii) to work closely with them to institute integrated working in the best interests of patient care, (iii) to ensure appropriate public and patient involvement in assessing service quality and improvements.
39. Identify and take forward the specific contribution nursing and MDT working can make to the development of the service.
40. Engage and build positive working relationships with GP practices and primary care services.
Financial management
41. Act as an authorising signatory for within agreed limits.
42. Monitor assigned budget ensuring effective budget management.
43. Manage nursing resources on a day to day basis with particular attention to Bank and Agency expenditure.
44. Report monthly positions to the Service Manager/Clinical Lead.
Research & Development (R&D), education and training:
45. Undertake training needs analysis in conjunction with Service Manager/Clinical Lead and Practice Development Nurses.
46. Support the development and implementation of education, training and supervision programs within area of responsibility for nurses and the MDT.
47. Be responsible for developing own skills and knowledge and contribute to the development of others.
48. Provide advice relating to approved R & D projects.
49. Work in collaboration with the Department and Community Directorate to monitor and regulate training and development of all staff to ensure: All nursing and MDT staff are appraised and that clinical supervision is in place All mandatory training is undertaken and recorded Monitor and regulate study leave to ensure consistency and equality Ensure clinical environments are fit to receive students and are regularly audited All staff are competent in acute and community care skills and has passed their Medicines Management test.
Professional standards and patient experience
Promote excellent standards and a holistic integrated approach to patient care by:
50. Promotion of a nurturing environment for patients, families and staff through being a role model, monitoring, measuring and evaluating.
51. Advocating for patients at all times.
52. Daily ‘virtual’ ward rounds and monitoring observations of care.
53. Implementing a system for gaining patient feedback, responding to adverse outcomes
54. Driving the compassion (6Cs) and dignity challenge.
55. Acting up for Service Manager/Clinical Lead as required
56. Working across the Home Ward GSTT @home as required
The following statement forms part of all job descriptions:-
The post holder is required to follow Trust policies and procedures which are regularly updated including:
Confidentiality / Data Protection / Freedom of Information
Post holders must maintain the confidentiality of information about patients, staff and other health service business in accordance with the Data Protection Act of 1998. Post holders must not, without prior permission, disclose any information regarding patients or staff. If any member of staff has communicated any such information to an unauthorised person those staff will be liable to dismissal. Moreover, the Data Protection Act 1998 also renders an individual liable for prosecution in the event of unauthorised disclosure of information.
Following the Freedom of Information Act (FOI) 2005, post holders must apply the Trust’s FOI procedure if they receive a written request for information.
Information Governance
All staff must comply with information governance requirements. These includes statutory responsibilities (such as compliance with the Data Protection Act), following national guidance (such as the NHS Confidentiality Code of Practice) and compliance with local policies and procedures (such as the Trust's Confidentiality policy). Staff are responsible for any personal information (belonging to staff or patients) that they access and must ensure it is stored, processed and forwarded in a secure and appropriate manner.
Person specification
Qualifactions and Education
Essential criteria
57. Registered Nurse, NMC registered
58. Independent nurse prescriber or willingness to undertake training
59. Knowledge of community/ acute care management acquired through specialist training or equivalent experience
Desirable criteria
60. A Masters level qualification in nursing, a post graduate qualification or management /teaching qualification
Previous Experience
Essential criteria
61. Demonstrate previous success in leading, delivering change and performance with and through nursing and multidisciplinary clinical teams, by engaging them in service development and delivery plans, establishing clear work priorities effective delegation, ensuring a capability to deliver, monitor performance and give feedback.
62. Proven ability to analyse complex problems, to develop and successfully implement practical and workable solutions to address them. Ability to think and plan operationally, tactically and creatively, and to prioritise work priorities in the face of competing demands.
63. A strong sense of personal and team accountability coupled with a clear understating of the boundaries around delegated authority
64. Ability to collaborate constructively with internal and external partners to create conditions for successful partnership working.
65. A good understanding of remote patient monitoring
Skills / Knowledge / Experience/ additional information
Essential criteria
66. Ability to be intellectually flexible and to look beyond existing structures, ways of working, boundaries and organisations to produce more cost effective and innovative service delivery and partnerships.
67. A commitment to improving patient services through sustaining a clear performance focus on achieving demanding goals.
68. Ability to work flexibly in order to meet the needs of the service extended hours and weekends
Guy’s and St Thomas’ celebrates, respects and values the diversity of its staff and patients. We review our policies, procedures and practices to ensure that all employees, patients and carers are treated equitable according to their needs. We are actively committed to ensuring that no one who applies for a job, works or study’s at the Trust, or accesses our services is discriminated against on the grounds of race, ethnicity, nationality, disability, religion or belief, age, gender identity, gender reassignment, sexual orientation, pregnancy and maternity/paternity, or marital/civil partnership.