Administrator Support - Pre Assessment Glasgow Hospital | Administration | Permanent | Part Time | £25,545 per annum pro rata 15 hours per week At Nuffield Health the UKs largest healthcare charity, everything we give our patients, members and customers would not be possible without you. Your passion, your warmth, your drive to make a difference. Whether it's driving connected health, helping the nation, transforming experiences, or building the career you want - we give you the support to do it all. Join our journey. It starts with you. As the Administrator Support in our Pre-Assessment department, you'll bring experience of administration in a complex fast-paced environment, demonstrable call handling skills and excellent IT skills. You will have the ability to provide a professional, courteous, sensitive, and empathetic approach as well as be an enthusiastic, highly motivated, and flexible individual. Co-ordination of a small but busy department will be the key focus of this role, enabling succinct patient journeys through the department and onwards As our Team Administrator, you will: Provide administrative assistance to ensure smooth daily operations. Organise and maintain files and records, both physical and digital. Manage calendars, appointments, and meeting arrangements. Handle phone calls, emails, and correspondence. Input and update data in relevant systems. Respond to enquiries and direct them to the appropriate person or department. Prepare meeting materials, take minutes, and track action items. To be a commercially minded person with drive and plans in place to ensure success. Be responsible for effective prospecting and managing opportunities throughout the entire bookings process utilising customer relationship and systems effectively. To champion the customer experience in the hospital and work with colleagues to deliver a strong customer focused mind-set to bring the best of Nuffield Health to every customer. Support the day to day running of the department alongside the HOD & Clinical Lead Key Skills High proficiency in booking systems, EPR/EHR platforms, and referral management tools Confident using spreadsheets, dashboards, and reporting tools Ability to troubleshoot system issues and guide others Understanding how data flows through the Pre-Assessment pathway Assessing urgency and risk to prioritise cases appropriately Knowing when to escalate to clinical staff Balancing competing deadlines without compromising accuracy Helping you feel good. We want you to love coming to work, feeling healthy, happy and valued. That's why we've developed a benefits package with you in mind. Here, you can choose from a range of fitness, lifestyle, health and fitness wellbeing rewards, such as free gym membership, health assessments, retail discounts and pension options. At Nuffield Health, we take care of what's important to you. Join Nuffield Health and create the future you want, today. If you like what you see, why not start your application now? We consider applications as we receive them and reserve the right to close adverts early (for example, where we have received an unprecedented high volume of applications). So, it's a good idea to apply right away to ensure you're considered for this role. It starts with you.