M4 Bristol are working with an established family business who are expanding. We are seeking an experienced Credit Control professional with a passion for delivering exceptional customer service. This role is providing maternity cover for ten months. Days worked: Monday - Friday Hours:37.5 hours per week across five days Shift Times: (Apply online only) The Role As a Credit Control Administrator, you will play a key role in managing the company’s accounts receivable processes. Your main responsibilities include: * Facilitating debt collection and improving the debtor aging profile. * Reviewing and reporting aged debt. * Managing customer accounts and reconciling invoices. * Liaising with sales managers and depot staff to ensure efficient debt collection. * Handling unallocated cash amounts and resolving account queries. * Maintaining accurate records of chasing activity and client communications. * Providing account information to internal departments and assisting with reception duties as required. Essential Skills: * Proven experience in credit control with a good understanding of accounting processes. * Strong communication skills, both verbal and written, with a professional and clear telephone manner. * Exceptional organizational skills, attention to detail, and the ability to prioritize tasks under pressure. * A proactive, positive attitude with high levels of commitment and flexibility. * Excellent interpersonal skills and the ability to build strong client relationships. * Competence in Microsoft Office, particularly Excel, and accounting software. Benefits once permanent: * 22 days' holiday plus bank holiday allowance; with an additional day after 3 years of service. * Refer-a-friend bonus scheme (up to £500). * Cycle to work scheme. * Discounted products and delivery options. * Aviva pension scheme (4% employee, 4.5% employer contributions). * Health and wellbeing support through Simply Health. This is a temporary ongoing role starting asap. M4 Recruitment are an employment business and operates as an equal opportunities employer. Permission to place an advertisement for the above mentioned role has been given by the company mentioned