Overview
Creating a culture where all our people feel encouraged and supported is what makes Amazon a great place to work. As an HR Business Partner, you’ll drive a positive employee experience through your detailed grasp of HR programmes, processes, and tools, offering credible and clear HR advice to Amazon’s managers. From resolving complex HR queries with colleagues to perfecting new policies and programmes, you’ll be making a real difference in how Amazon operates.
Key Responsibilities
* Own and deliver projects and drive progress towards business goals
* Engage and coordinate with key stakeholders on data collection and policy implementation
* Resolve high-level employee issues, including grievances, appeals and complex disciplinary issues
* Coach and develop HR colleagues and stakeholders across the business
* Where relevant, co‑ordinate with work councils and unions to drive positive employee relations
* Analyse internal dashboards to create reports on key metrics for leadership at your site
A Day in the Life
HR Business Partners get involved in a wide range of different projects and work with a mix of diverse stakeholders, all with one goal: to make Amazon a great place to work. You’ll be based in an Amazon fulfilment centre, delivery station or sortation centre and will frequently use data to inform key decisions.
From one day to the next, you could be taking the lead on a range of different projects or supporting senior stakeholders with developing strategies and carrying out regular talent reviews. You’ll be taking a fresh look at our working culture and thinking of new ways to optimise them.
You’ll also be supporting new colleagues to develop and learn new skills, so as well as shaping our working culture, you’ll be helping our colleagues grow. There will be plenty of opportunities for you to progress and shape your career at Amazon.
About the Team
At Amazon, our HR department plays a vital role in looking after our people. Known as the People Experience and Technology Solutions (PXT) team, our priority is making the Amazon experience brilliant for our people, helping us remain one of the world’s most innovative, customer‑centric and nimble businesses. We operate proactively and take a holistic approach to people management. Our team is ‘Customer Obsessed’ and focuses on solving employee engagement issues quickly, ensuring nothing impacts our seamless employee and customer experience. Ultimately, it’s our job to insist on the highest standards and drive progress across Amazon’s strategy and goals.
Basic Qualifications
* Knowledge of local labour law
* Experience in HR within an international, fast‑paced and customer‑driven environment
* Experience in a call centre, distribution centre, or manufacturing environment
* Experience supporting hourly employee client group
* Experience with MS Office tools and HR Information Systems
* Bachelor’s degree or equivalent
Preferred Qualifications
* Knowledge of human resource theory, functions and practice, performance appraisal systems and staff development
Equal Opportunity Statement
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
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