Business Development Representative
As a Business Development Representative, you’ll play a key role in driving growth by connecting with prospective customers and helping them understand the value of our platform. You’ll partner closely with Account Executives to identify new opportunities, build meaningful relationships, and contribute to a collaborative, high‑performing sales organization.
Responsibilities
* Identify, qualify, and create new sales opportunities within assigned target accounts and territories.
* Proactively engage prospective customers through phone, email, and other outreach channels.
* Execute an account‑based go‑to‑market strategy in partnership with Account Executives.
* Build trusted relationships with prospects by understanding their business challenges and goals.
* Qualify inbound and outbound opportunities and support pipeline development.
* Maintain accurate activity tracking and consistently achieve weekly and monthly KPIs.
* Represent the company professionally as a first point of contact for prospective customers.
Requirements
* Experience engaging with customers or prospects in a sales, business development, or customer‑facing environment.
* Strong communication and relationship‑building skills with the ability to uncover customer needs.
* Motivated self‑starter with a strong interest in building a career in sales.
* Ability to learn quickly, adapt to feedback, and confidently navigate objections.
* Comfortable managing multiple priorities in a fast‑paced, team‑oriented environment.
* Hybrid work environment with quarterly travel required.
Accommodations
At UserTesting, we’re committed to creating inclusive and accessible experiences for all candidates. If you require accommodations or would like us to tailor the interview process to better meet your needs, please contact us at talentexperience@usertesting.com.
Equal Opportunity Statement
UserTesting is an Equal Opportunity Employer and a participant in the U.S. Federal E‑Verify program. Women, minorities, individuals with disabilities and protected veterans are encouraged to apply. We welcome people of different backgrounds, experiences, abilities and perspectives. UserTesting will consider qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chance Ordinance, as applicable.
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