Crest Hotels Group, buy, develop and manage uniquely positioned hotels in the UK. Privately owned and operated, with core values focused around true-hospitality, engaged teams, and serving the community that our hotels are located in.
Benefits
* £30 BB per night colleague rate
* £60 BB per night for Friends and Family rate
* Celebration of milestone employment anniversaries
* 50% off Food & Beverage in our hotels
* Meals on duty provided
* Access to Hospitality Rewards
* Offerings from retail and dining discounts
* Employee Assistance Programme and same day on-line GP appointments
* Quarterly Shining Star recognition
* Annual colleague celebrations
The Role of Group Payroll Partner
The Group Payroll Partner will be an experienced and detail-oriented Payroll Partner who will take full ownership of the end-to-end payroll process for all ten entities in the Crest group. You will be responsible for ensuring accurate, timely payroll processing using Fourth Payroll software, supporting compliance, and providing expert guidance to HR and finance teams across the group.
Job Overview:
As the Group Payroll Partner, you will be responsible for managing the end to end payroll and accurately processing payroll for employees across multiple locations within the hotel group. You will ensure accurate and timely monthly salary payments, compliance with HMRC regulations, and maintenance of payroll records. You will ensure rotas are up to date on the HRIS and connect to support managers where this is not the case. You will analyse the rotas to perform checks for errors made, anomalies, or discrepancies that need to be queried. Analyse system reports, to cross reference to the rotas and payslips in order to ensure accuracy in the payrolls.
In addition, the Group Payroll Partner will ensure year-end statutory requirements and filings, RTI's and pension administration is actioned accurately and on time. You ensure that NLW rates are not breached and that all processes are filed clearly and securely.
• Manage and run monthly payrolls across all ten Crest Hotels entities using Fourth Payroll software.
• Ensure compliance with HMRC regulations, pension requirements, and company policies.
• Liaise with hotel management teams to validate hours, resolve queries, and maintain data accuracy.
• Coordinate payroll deadlines, produce reports, and process statutory payments (SSP, SMP, etc.).
• Maintain accurate employee records, including starters, leavers, and changes to contracts.
• Collaborate with Finance and HR to support audits and reporting needs.
• Keep up to date with payroll legislation and advise the business on relevant changes.
Our colleague queries will be dealt with sensitively and effectively, you will ensure that all queries are answered, and colleagues understand the outcome of any queries. Maintain records to ensure that all queries and requests relevant for the payroll, are completed.
An eye for detail, motivated, organised, empathetic, time management, problem solver are all attributes that the successful candidate requires. As a new role this is a great opportunity for someone who wants to be able to take ownership and making them indispensable to an organization's fiscal fitness.
The role of Group Payroll Partner will report to the Director of People &Culture and is ideal for someone who has strong demonstratable experience in a Payroll role ideally in Hospitality who is either ICB or AAT Level 3 trained. Ideally you will have experience of HRIS such as Fourth and payroll systems such as SAGE.
Experience & Qualifications
• ICB / AAT qualification.
• Previous experience in a standalone payroll role is desirable.
• Experience in hospitality would be advantageous.
• Experience of using XERO and Fourth/Access People or similar.
• Proven experience running end-to-end payroll for multiple sites or entities.
• Strong working knowledge of Fourth Payroll software.
• Up-to-date understanding of UK payroll legislation.
• High level of accuracy, discretion, and attention to detail.
• Excellent communication and stakeholder management skills.
• Ability to work independently and manage multiple priorities.
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