Role Responsibility
Join Kent County Council as a Hard Services Contract Assistant and become a vital part of our Hard FM Team part of the Deputy Chief Executive Department. This role is perfect for someone with a passion for facilities management and a keen eye for financial oversight. You'll play a crucial role in ensuring that our Hard FM services operate smoothly and within budget, contributing to the efficiency and effectiveness of our operations.
§ Budget Monitoring: Ensure we stay within our allocated budget by monitoring the Hard FM operational variable budget and alerting relevant managers as limits approach.
§ Purchase Orders: Raise and track purchase orders for approved Hard FM quotes, ensuring timely service provision and payment.
§ Payment Applications: Review variable applications for payment, ensuring work is completed as agreed, and resolve any related queries.
§ Finance Reconciliation: Organize quarterly and year-end financial reconciliation to support accurate budget forecasts.
§ Performance Monitoring: Track contractor response times to quote requests and provide performance reports to managers.
§ Internal Coordination: Monitor internal response times for quote reviews and approvals, ensuring work meets agreed SLAs.
§ Reactive Log Management: Ensure tasks not covered under the maintenance threshold are promptly approved and within budget.
§ Customer Service: Act as the main contact for all Hard FM queries, delivering excellent service and maintaining professional behaviour.
§ Innovation: Continuously seek ways to improve current practices and foster an environment for innovation.