We're looking for a proactive Lead Housing Officer to oversee a small team of Housing Officers and collaborate closely with care providers and landlords. This is a pivotal role where you'll ensure housing services are delivered effectively, voids are minimised, and tenancy sustainment is prioritised.
Day-to-Day Responsibilities:
Leading and supporting Housing Officers across their patches as the Lead Housing Officer
Working in partnership with care providers to ensure high-quality tenancy management
Liaising with landlords to ensure compliance with tenancy agreements
Managing property voids efficiently to minimise downtime
Handling housing management tasks including sign-ups, inspections, and low-level ASB
Overseeing enhanced housing benefit processes and claims
Working independently with a strong initiative to meet team and organisational goals
What We're Looking For:
Proven experience in supported housing, ideally in a leadership or senior role such as a Lead Housing Officer
Knowledge and experience handling enhanced housing benefit
Confident in working with external partners, including care providers and landlords
A proactive and organised approach to managing your own workload
Strong knowledge of tenancy management and relevant housing legislation
Why Apply?
Competitive salary up to £37,000
Flexible working with 1 day per week in the office and the rest from home
A varied and autonomous role with real impact
Join a values-led organisation focused on making a difference
Opportunity to develop and grow within a respected and expanding housing provider
If this Lead Housing Officer role is of interest please click apply or if you would like more information on the role call Tiyana on 0121 790 0980 or email
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