Job Responsibilities
1. Meet and greet all staff, visitors, and contractors in a professional and personable manner.
2. Deliver a consistently high-end customer-focused experience.
3. Embodies a high-performance approach and encourages colleagues to do the same.
4. Ensure the workplace (reception, lobby, office, etc.) is visually of a high standard.
5. Work closely with client contacts (Facilities Manager, Office Manager, etc.) to ensure the office and/or front of house environment is a great place to visit and work.
6. Assist in emergency situations.
7. Provide timely and accurate information.
8. Respond appropriately to varying and fast-changing priorities.
9. Build strong rapport with recurring customers (client staff, visitors, contractors, etc.).
10. Represent Securitas and the client organization in a manner that aligns with the values, brand identity, and culture of both.
About the Role
We have a fantastic and exciting opportunity for experienced Front of House, Brand Ambassadors to join our STARS team. This role is based at a high-profile client site in Barrow, LA14 1AF.
STARS at Securitas provides a "two roles in one" service, combining excellent customer service across roles such as Reception Services, Front of House, Concierge, Facilities, Office Management/Coordination, Administration, third-party vendor management, and more, along with discreet and vigilant security services.
Working Details
* Monday - Friday
* Occasional weekend work required
* £14.18 per hour
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