Harper May is partnering with a financial technology organisation that is looking to appoint a Chief Operating Officer. The business is seeking an experienced operational leader who can strengthen internal infrastructure, support operational delivery, and ensure the organisation operates effectively as it evolves. The Role Working alongside the senior leadership team, the Chief Operating Officer will be responsible for overseeing operational activity across the business. The role will focus on building effective operational processes, improving efficiency, and ensuring the organisation is structured to support its strategic priorities. Key Responsibilities Lead day-to-day operational management across the business Develop and implement operational strategies to support growth and scalability Work closely with the Chief Executive to execute the company’s strategic objectives Oversee internal processes, systems, and controls to ensure operational efficiency Support product delivery and operational performance across key business functions Establish clear operational metrics and performance frameworks Manage cross-functional teams and promote collaboration across departments Identify opportunities to improve operational processes, automation, and scalability Ensure the organisation maintains strong governance and risk management practices Contribute to strategic planning, business development, and growth initiatives Candidate Profile Proven senior leadership experience within financial technology, digital financial services, or a high-growth technology environment Strong operational leadership experience within a scaling business Experience building and improving operational frameworks, systems, and processes Strong commercial awareness with the ability to translate strategy into operational delivery Experience managing cross-functional teams in a fast-paced environment Confident working closely with executive leadership and stakeholders Analytical, solutions-focused, and able to drive organisational efficiency