CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Quality and Compliance Manager to join the team located in East London. The successful candidate will manage and monitor the day-to-day operations at various sites, determining compliance status of global regulatory standards and other pertinent regulatory requirements.
Role Summary:
* Support the delivery and oversight of the quality compliance services at multiple client sites
* Execute quality compliance team activities that support the quality compliance contractual obligations
* Manage vendors, providing quality compliance support
* Interface with numerous account, corporate, and client functions
* Interface with site management to ensure quality compliance services are delivered to applicable regulatory and contractual requirements and to client satisfaction.
* Identify any quality, compliance, and / or contractual issues and communicate them to the appropriate customer management teams
* Work with teams to resolve any identified issues
* Support any quality investigations and Corrective Action / Preventative Action (CAPA) plans for work falling under the CBRE scope
* Ensure compliance with all regulations and license / certification requirements
* Maintain and submit all records and documents to the client and / or proper authorities
* Provide formal supervision to individual employees within single functional or operational area
* Approve subordinate's recommendations for staff recruitment, selection, promotion, advancement, corrective action and termination
* Plan and monitor appropriate staffing levels and utilisation of labour, including overtime
* Prepare and deliver performance appraisal for staff
* Mentor and coach team members to further develop competencies
Experience Required:
* High school diploma or general education degree (GED)
* Bachelor's degree in science or engineering or equivalent related work experience (desirable)
* Strong experience in technical writing
* Knowledge of Quality Systems and Compliance within Life Science Environment(s)
* Supervisory experience
* PC Literate - Desktop publishing, Microsoft Office Suite and Online Help
* Knowledge of training records and records management
* Excellent interpersonal, writing, editing, analytical and organisational skills
* Review or audit of regulated documentation experience (desirable)
* Specialised training or certification in quality assurance audits, preferably FDA or ISO related (desirable)