PVG Case Processing Manager
We Are Rosemont
For over 50 years, Rosemont Pharmaceuticals has been a trusted name in the development and manufacture of oral liquid medicines. With a portfolio of over 130 products — including 70 licensed medicines — we’re proud to support healthcare professionals and patients, especially those with swallowing difficulties.
Our purpose is clear: to improve patient outcomes through innovation in liquid formulations. We’re highly respected across the pharmaceutical industry and have played a key role in establishing best practices for dysphagia care.
Our mission is to create a globally connected, people-focused organisation where every individual is empowered to thrive and achieve their best. If you're passionate about making a meaningful impact to patients across the world and want to be part of a company with a strong heritage and ambitious vision, we’d love to hear from you.
About the Role
As our PVG Case Processing Manager, you will play a pivotal leadership role in ensuring Rosemont complies with global Pharmacovigilance and Human Safety Regulations. Leading a team of case processing specialists, you will oversee all ICSR, SAE and SUSAR activities, maintain our global safety database, and drive high-quality standards across all safety data submissions.
Reporting to the Head of Pharmacovigilance & UKQPPV, you’ll ensure the robustness of our pharmacovigilance operations, collaborating cross-functionally and supporting continuous improvement across the PVG function.
Key Responsibilities
Case Processing & Medical Information
* Lead and manage the team responsible for ICSRs, SAEs, SUSARs and expedited reporting.
* Ensure high-quality case processing, QC oversight and regulatory‑compliant submissions.
* Maintain accurate reconciliations with partners, CROs and global affiliates.
* Oversee the systems used for Medical Information enquiry processing.
* Produce and present Case Processing metrics at Safety and EUQPPV Meetings.
* Identify potential signals, risks or emerging safety concerns.
* Train, mentor and develop the Case Processing and wider PVG team.
Global Safety Database Management
* Oversee maintenance, configuration and administration of the global safety database.
* Manage relationships with database, literature search and data migration vendors.
* Lead data migrations, testing, validation and system upgrade activities.
* Ensure accurate MedDRA and WHO dictionary updates.
* Monitor compliance through database querying and workflow oversight.
* Support Business Continuity and Disaster Recovery processes.
Compliance, Governance & Continuous Improvement
* Maintain SOP compliance and support audits/inspections.
* Resolve audit findings and CAPAs relating to areas of responsibility.
* Monitor evolving global PV regulations and implement required process updates.
* Maintain relevant PSMF sections and documentation.
* Contribute to PVG leadership activities and the extended scientific affairs leadership team.
What We’re Looking For
* Multiple years’ experience in Pharmacovigilance, including several years in management.
* Strong working knowledge of safety databases (ideally Veeva Vault Safety ).
* Scientific degree (Pharmacy, Nursing or Life Sciences preferred).
* Proven leadership skills with the ability to drive process improvements.
* Excellent attention to detail, communication and time‑management skills.
* Experience managing case processing operations and safety data submissions.
Benefits
At Rosemont, we believe great benefits go beyond salary. That’s why our offering is shaped by what our people truly value:
🏆 X% Annual Bonus – Recognising your contribution to Rosemont.
🏥 Healthcare Cash Plan or Private Medical Cover – Personal cover to support your health and wellbeing.
💰 3% Employee / 5% Company Pension Contribution – Helping you plan for the future.
🌴 26 Days Annual Leave + Bank Holidays
📅 Flexible Working – Including hybrid and flexible working hours available.
🚗 Free On-Site Parking – Convenient access to our Leeds facility.
🎉 Rosemont Rewards Platform – Discounts, free perks, and wellbeing tools for all employees.
We are committed to fostering an environment of enablement where our people can grow, develop their talents, and pursue meaningful career paths. By placing patients and customers at the heart of everything we do, we drive high performance through accountability, consistency, and a strong governance structure. We champion inclusion, community, and a rewarding employee experience—creating a culture that supports development, celebrates achievement, and empowers individuals to thrive.
Diversity & Inclusion is integral to our culture and reflects the patients we serve. At Rosemont, we believe equal opportunity for all is fundamental to our values, and all applicants can expect fairness and transparency throughout our recruitment process.
If this sounds like the right next step in your Pharmacovigilance career, we’d love to hear from you — apply today and help shape the future of patient‑focused medicines!