Job Description
Electrical Field Service Engineer
Location: South London
Sector: EV Infrastructure
Salary: £39-50,000 Plus Company Vehicle and Fuel Card
Job description
An organisation is seeking an Electrical Field Service Engineer to commission, maintain, fault find and repair EV charging equipment across the UK, including AC chargers, Rapid DC, Ultra, and High-Power Charging (HPC) units.
This role suits a hands-on engineer with a strong electrical background who can work autonomously on customer sites, delivering reliable, high-quality technical support.
The Field Service Engineer will help ensure charging assets remain safe, compliant, and performing at their best, meeting both company and client expectations. The work will take place in a range of environments, including outdoor locations and occasional confined spaces. Travel is required, with some overnight stays.
Essential
* NVQ Level 3 Electrical qualification
* Minimum 2 years’ experience in a field-based engineering role (commissioning, maintenance, or repair of electrical systems/equipment)
* Proven ability to work independently on client sites, diagnosing and resolving issues without direct supervision
* Experience working in SLA-driven environments
* Competent with basic test and measurement tools (e.g., multimeters, voltage testers)
* Strong fault-finding and problem-solving skills, including complex technical diagnostics Confident communicator with good customer-facing skills
* Effective time management, particularly when travelling between sites
* Full UK driving licence with 6 penalty points or fewer
Desirable
* BS7671:2018 (18th Edition Wiring Regulations)
* City & Guilds 2391/2394 Testing and Inspection
* Experience within EV charging, renewables, or power electronics
* EV charger certification or manufacturer training
* Practical experience commissioning/maintaining Rapid DC, Ultra and HPC chargers
* Ability to read and interpret schematics and technical manuals
* Understanding of analogue and digital electronics/components
* Strong awareness of electrical hazards and on-site H&S requirements
Key responsibilities
* Coordinate with Service Coordination and Operations teams to ensure accurate job data capture and timely service reporting
* Commission, configure and hand over AC and Rapid DC chargers on customer sites Complete set-up, testing and verification to confirm safe operation and standards compliance Work alongside project management and installation teams to integrate charging systems with customer infrastructure
* Keep company tools, assets and test equipment in good condition, reporting defects immediately
* Carry out routine and preventative maintenance to maximise uptime and performance Diagnose and resolve faults across electrical, mechanical and software-related issues
* Perform diagnostics, firmware updates and calibration as required
* Replace defective parts (and occasionally complete charger units), ensuring repairs follow manufacturer guidance
* Provide on-site technical support and user guidance/training to customers
* Respond promptly to service requests and maintain clear, professional client communication Log all service activity, repairs, maintenance actions and customer interactions within the service management system
* Follow all safety procedures, company policies and site rules while working in the field
* Ensure compliance with applicable electrical codes and standards during commissioning and maintenance
* Participate in required safety training and certifications
Benefits
* Structured career progression framework
* Company van and fuel card
* Overtime opportunities
* 30 days annual leave (inclusive of company shutdown days)
* Travel subsistence provided
* Discretionary company performance bonus
* BUPA healthcare (after 6 months)
* Salary sacrifice pension scheme (8% total)
* Salary sacrifice EV car scheme and charger installation
* Salary sacrifice holiday purchase scheme (up to 5 days)
* Enhanced family-friendly policies
* Benefits platform with a wide range of discounts and services
* Long service awards