Green Light Recruitment have a fantastic job opportunity with a client based in Leeds.
Seeking a candidate with the below experience and attributes
Sales
Carry out viewings and tours of office space and industrial units selling the benefits
Drive ancillary income from telecoms, furniture, cleaning, meeting rooms, mailboxes etc.
Promote and identify uplift opportunities with customers to increase income and services
Promotion and selling self storage units in our new facility
Help support locally driven enquires and sales opportunity
Identify opportunities to connect and enhance relationships with the local community
Carry out local marketing activity and following up on leads (old and new)
On site duties
Welcoming visitors to the Business Centre/self storage facility
Offering refreshments to guests/tours
Build a solid relationship with customers
Managing incoming mail
Manage Mailbox and Virtual office customers
Managing access control for new/departing customers, visitors, contractors
Maintaining log of guests, contractors and attendees for fire log
Work closely with customers upon on boarding to ensure a smooth transition
Resolve any concerns or problems regarding the business centre experience, office set up and IT
Customer Management
Enhance the entire customer journey building and strengthen relationships
Coordinate and organise customer engagement activities
Promote and encourage site networking and event participation
Identify opportunities to link customers and their businesses with one another
Promote refer a friend incentive
Oversee car park management, charging thereof and allocations
Maintain stock levels of refreshments
Ordering supplies for site events
Manage supplementary recharging of ancillary services meeting rooms, co-working etc.
Manage relationships; encourage positive reviews and oversee complaints
Operations
Maintain the highest of professional standards
Daily review of cleaning and maintenance levels
Oversee cleaning and maintenance operatives and contractors
Ensure kitchens and communal areas are presented at their best assisting where necessary
Maintain sales literature and collateral; including the ordering thereof
Maintain standards and oversee management of meeting room bookings
Stationery and supplies management and ordering
Monitoring H&S platforms Training provided
Participate and drive activities that improve the quality of the services provided
Help support energy consumption and ESG policies
BCM Support
Encourage and promote ESG interactivity and engagement
Deputise BCM role with all aspects of Business Centre management
Devise regular fun and engaging activities to hold within the Business Centre
Support social media activity content, pictures & videos for followers
Answering and managing calls and enquiries
Maintaining availability lists, pricing and newsletters
Support regionally when required within the wider team
Working Hours -35 -40 hrs per week Monday to Friday
Holidays: 25 days holiday
Bonus -Quarterly
Must have a Full UK Driving Licence
If you are interested in this role and would like further details, call our Recruitment Consultants at GLR to discuss today.
0113 244 1277
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