Description
:
Essential Responsibilities:
1. Lead functional projects and programs to optimize operational processes.
2. Identify issues and recommend best practices for process improvements.
3. Partner with various departments to understand business trends.
4. Drive business or process improvements within the function.
5. Provide oversight and support for planning and management of financial, budget, and headcount targets.
6. Act as a point of contact or liaison between business leadership, staff, and other key partners.
7. Promote transparent reporting and foster a culture of data-driven decision-making by defining key metrics and evaluating progress.
Minimum Qualifications:
8. Minimum of 8 years of relevant work experience and a Bachelor's degree or equivalent experience.
Preferred Qualification:
9. Demonstrated ability to champion operational excellence, foster adaptability, and promote a culture of continuous improvement.
10. Proven experience evolving agile workflows and cross-team collaboration models, proactively resolving inefficiencies through scalable, AI-driven solutions.
11. Strong track record in scaling teams through process reengineering, the development of structured onboarding frameworks, and the establishment of best practices for organizational knowledge sharing, project intake, and cross-functional coordination.
12. Hands-on experience owning and optimizing unit operational systems of record (e.g., OKRs, business reviews, sprint cadences, strategic dashboards), with a focus on designing and refining data-driven operating models to enhance accountability and inform decision-making.
13. Expertise in developing and executing AI and ML strategies, governance, and usage policies by identifying and deploying high-impact use cases across operational workflows, business insights, and decision support.
14. Demonstrated ability to serve as a thought partner to executive leaders, connect strategy to delivery and scale, and lead change management by translating strategy into actionable roadmaps with clear milestones and strong governance.
15. Proficiency in building executive-level reporting and insight presentations that clearly communicate priorities, and experience collaborating with global working groups to share knowledge and pilot new organizational capabilities.
Subsidiary:
PayPal
Travel Percent:
0
PayPal does not charge candidates any fees for courses, applications, resume reviews, interviews, background checks, or onboarding. Any such request is a red flag and likely part of a scam. To learn more about how to identify and avoid recruitment fraud please visit .
For the majority of employees, PayPal's balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the PayPal office or your home workspace, ensuring that you equally have the benefits and conveniences of both locations.
Our Benefits:
At PayPal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset—you. That’s why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you.
We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. To learn more about our benefits please visit .
Who We Are:
to learn more about our culture and community.
Commitment to Diversity and Inclusion
PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at .
Belonging at PayPal:
Our employees are central to advancing our mission, and we strive to create an environment where everyone can do their best work with a sense of purpose and belonging. Belonging at PayPal means creating a workplace with a sense of acceptance and security where all employees feel included and valued. We are proud to have a diverse workforce reflective of the merchants, consumers, and communities that we serve, and we continue to take tangible actions to cultivate inclusivity and belonging at PayPal.
Any general requests for consideration of your skills, please .
We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don’t hesitate to apply.